Colonia Centro Trip

Property was clean and staff was kind and helpful. We stayed one night waiting for our rental to be ready. We chose this for the close proximity to everything in town. The hallways and stairs echo very loudly. It was only a disturbance when some unruly children were running and yelling loudly late at night. We enjoyed our stay and would stay again.

Incredible stay at the Explorean. The staff were all so attentive and nice. Beautiful and clean resort.

A solid 4 star resort. Perfect for late Spring, off-peak travel. I could see the pool/beach club and restaurants feeling crowded during peak travel weeks. Easy to relax at without being overstimulated too often.

Right on the gorgeous ocean. Rooms spacious and clean. Restaurants have good meal selections. Bartenders make great drinks. Not your typical all inclusive. We have been three times to this resort. Fourth trip is in the works!!

The staff at this resort was amazing! They definitely do the best with what they have to work with. The pros ~ the food at Bordeaux was wonderful, the staff at Oceana were always amazing and our room was always fresh and necessities were always plentiful!! Unfortunately, the cons far surpassed the pros to this resort. We never had hot water during our stay with the exception of one morning at 7:00. Several other couples we met during our stay had been relocated to different buildings to accommodate lack of hot water as well. The public restrooms near Windows and also near the Preferred Club Lounge were kept clean but smell horribly of sewage. If you enjoy adult poolside activities and nightly entertainment, I highly recommend you stay elsewhere. We have been to countless all inclusive resorts and have never felt so pressured to make purchases within the resort from staff. I am not sure if this is typical of Hyatt owned properties, but multiple times every day we were approached about paying for something. We enjoyed our week and made the best of what was offered and I hate to give a negative review, but these are things that have definitely deterred me from looking into staying at any other Secrets/Hyatt resort in the future.