Pons Trip

The only down side is our room’s heater didn’t work so they had space heaters. I didn’t mind nor did I complain because I like to sleep with it cold but my sister froze. They replaced towels daily and toilet paper when we ran out with extra if we needed it. Remember there are no microwaves nor coffee makers in these rooms. They are super spacious for NYC. Rooms were clean, staff were sweet and it was super quiet. Beds are comfy. We would stay again! Convenient short walk to dining and transportation. On a side note, our room was wired funky so in order to turn the bathroom light on you had to turn the hall/entrance light on so at night we would just walk in the dark to not disturb each other. Overall it was great especially for the price we paid. I was nervous as some of the more recent reviews weren’t so nice. We had no issues. (You do need to ask for washcloths) Also, we arrived super early and the held our luggage for free so that was convenient as well.

The room was okay. I thought it would be a little nicer/updated. No microwave. No extra blankets. Staff was pleasant

Service in the restaurant and bar area were quite slow. Other than that everything was great.

The PL staff (from the doorman to the housekeeping) was AMAZING. I have stayed with you over the years and it is still outstanding. We snacked and drank alot in downstairs bar. Service and food was amazing!! We should have stayed there for NYE. The only (-) was The Darling NYE Party. Not worth the money, terrible communication of what it offered. Manager and FOH Staff were clueless and the few bites of food were not good. Bartenders were serving good drinks but we paid for more.... Well Done Park Lane but get the future party tickets in order!

It is under new management since we were there last year this weekend. We’ve been going this weekend for about 10 years now. They now charge a $20/night historic fee that they don’t tell you about until you see it on your bill when you check out. Was never charged this before. Also changed their check out time from noon until 11 am since new management took over. Still a beautiful hotel.