Search Chalets in Plateau Du Russey

"Property was no frills but clean, quiet, and walkable "

"The hotel is in a non-walkable area to the city center, the public transportation from this place is not frequent. When I arrived to my room, there was a worm in my room and I have to clean it by myself because there was no cleaning service at the hotel on Sunday night when I arrived. I ordered a burger, I received it without a meat inside. They offered me the meat after in a dish to add it. There was one receptionist girl doing everything because the was alone at the weekend, and she was so nice. When I talked to the manager regarding the room hygien and the worm inside my room. He refunded me a small amount around 40 euro after consulting the owners who were available at the hotel instead of refunding the whole amount, and he threatened me not to talk. He was rude, instead of saying sorry, he said I removed for you one night (which was not the case) and he said don't put anything online. I smiled for this poor guy. I am sure he is a new manager and he doesn't know how to deal with customers. In conclusion, it is my worst experience for an ibis hotel and one of my worst experience in all hotels that I have visited before in more than ten years of travel. I will not repeat it there, and I don't recommend it to anyone."

"Nice people, but very basic "

"Very nice hotel, very big room, clean and quiet. Perfect restaurant for dinner and a great breakfast. "

"At the heart of the old town. The hotel would provide you with the city pass (free) with access to all museums and local transpositions (buses and trains) in the same surroundings. Do not miss to go to La Chaucer-de-Fonda for the international Time museum. A must see. Highly recommend the place. "

"Handy being 30 seconds away from train station. Not much in area as far as bars or restaurants. No bar in hotel either. Beautiful views of lake from room though. "

"The property is set up for sporting events and has lots of activities. As well as a number of sports venues attached to or nearby the hotel. "

"Reception staff are friendly and helpful. Great location. "

"Very nice property: clean, modern and large and comfortable room. Very nice dining and bar with outlook over the lake. Staff is outstanding. "