6/10 Okay
Elliot
Travelled with partner
15 Dec 2024
Liked: Amenities
Booked a king room on Expedia and when we arrived we were assigned two double beds. When we asked the customer service representative to correct the mistake, they stated that the Westin does not honor room choices made on Expedia. After several minutes they were able to find an available king room. They recommended booking directly with the hotel for future stays. Outside of this issue our stay was OK. Room was basic, nothing special. It could have been cleaner as there was hair in the bathroom and the sleeping area. Neighbors were quite noisy at 2am. Location was great, close to everything. Will look elsewhere before booking another room at the Westin.
Elliot
Stayed 1 night in Dec 2024