G11 Street 184, Behind Royal Palace, and National Museum, Khan Daun Penh, Phnom Penh, 12206
What's nearby
Royal Palace - 1 min walk - 0.1 km
National Museum of Cambodia - 5 min walk - 0.5 km
Central Market - 15 min walk - 1.3 km
Phnom Penh Night Market - 19 min walk - 1.7 km
NagaWorld Casino - 2 min drive - 2.1 km
Getting around
Phnom Penh Railway Station - 8 min drive
Phnom Penh (PNH-Phnom Penh Intl.) - 30 min drive
Restaurants
BROWN Coffee and Bakery Pencil - 5 min walk
The Happy Damrei Board Game Cafe - 5 min walk
Sony Side Up Guesthouse & Restaurant - 5 min walk
Le Deli Bistro Gourmet - 5 min walk
KFC (Chaktomuk) - 3 min walk
About this property
G Eleven Hotel
Hotel near Royal Palace
Close to NagaWorld Casino, G Eleven Hotel provides free continental breakfast, a terrace and dry cleaning/laundry services. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
Other perks at this hotel include:
An outdoor pool with sunloungers and pool umbrellas
Free self-parking
Limo/town car service, express check-in and babysitting (surcharge)
Multilingual staff, a 24-hour front desk and tour/ticket information
Room features
All rooms are individually furnished, and boast comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.
Extra amenities include:
Bathrooms with designer toiletries and baths or showers
24-inch HDTVs with premium channels
Coffee/tea makers, daily housekeeping and desks
Languages
English, Khmer
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Return airport shuttle (surcharge)
Area shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Shopping centre shuttle (surcharge)
Limo/town car service
Onsite motorcycle parking only
Free self parking on site
Food and drink
Free continental breakfast available daily 7 AM to 10 AM
A bar/lounge
A restaurant
Family friendly
Babysitting (surcharge)
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
Business centre
Computer station
Outdoors
Pool loungers
Pool umbrellas
Terrace
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair-accessible path of travel
More
1 building
5 floors
Built in 2012
Room amenities
Bedroom
Premium bedding
Bathroom
Bathtub or shower
Designer toiletries
Hair dryer
Private bathroom
Slippers
Towels provided
Entertainment
24-inch LCD TV with premium satellite channels
Food and drink
Coffee/tea maker
Free bottled water
Limited room service
Minibar
More
Access via exterior corridors
Air conditioning
Desk
Individual decor
Individual furnishings
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 11 PM
Express check-in available
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 11 years old are not allowed in the swimming pool without adult supervision
Property is also known as
Eleven G
Eleven Hotel
G Eleven
G Eleven Hotel
G Eleven Hotel Phnom Penh
G Eleven Phnom Penh
G Eleven Hotel Hotel
G Eleven Hotel Phnom Penh
G Eleven Hotel Hotel Phnom Penh
Frequently asked questions
Does G Eleven Hotel have a pool?
Yes, this property has an outdoor pool.
Is G Eleven Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at G Eleven Hotel?
Self-parking is free at this property.
What time is check-in at G Eleven Hotel?
Check-in start time: 2 PM; check-in end time: 11 PM.
What time is check-out at G Eleven Hotel?
Checkout is at noon.
Does G Eleven Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is G Eleven Hotel located?
Located in Phnom Penh City Centre, this hotel is within a 10-minute walk of Royal Palace and Riverside. National Museum of Cambodia and Royal Palace Park are also within 10 minutes. Phnom Penh Railway Station is 24 minutes by foot.
G Eleven Hotel Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rooms required maintenance. No toilet seat. Safe not secured. Shower head not functioning
Verified traveller
Stayed 4 nights in Apr 2019
2/10 Terrible
Canadian, British Columbia
28 Jul 2018
Disliked: Cleanliness, staff & service
The building and room is very run down and grungy looking. The customer service was poor-upon arriving they gave us the key and left us to find our own way to the room, no directions, very little Care for customers and the site. The walls of the room look like they haven’t been painted in twenty years. The lighting in room was very dim, hallway doors and balcony doors have large gaps. Weak ac in the room. Weak wifi at best. Bed was okay. Breakfast was gross and inefficient-one lady with a hot plate trying to fry eggs for 20+ people...and she looks very unhappy to be there, as did other staff. There were two neighbor dogs that barked for hours during the early hours of the morning and we couldn’t shut down the noise level bc of the leaks around the door and open cement brink style windows in the bathroom. We asked for the front desk to help us make a local call (all other places did this as a courtesy for guests)...the manager told us we could only use his phone for 50 cents a minute. The front desk was not helpful or welcoming. This hotel felt very gettho like...but was a higher mid range price. We prepaid non refundable on line for two days-got out as soon as we could. Central Location initially got us there-close to palace and river and has a small pool... not ever going back and would not recommend the place.
Canadian
Stayed 2 nights in Jul 2018
6/10 Okay
Claudia
4 Dec 2017
Liked: Staff & service
Helpful staff
The hotel is situated a short walk away from the palace, about 5 minutes. The building itself is very nice but, it's not as well maintained. The rooms can use a fesh coat of paint and the sheets are stained and the shower was not separated from the toilet and the drainage was poor so every time I showered I ended up in a pool of water. Not pleasant.
However, the rooms are big and the staff are wonderful. They are very helpful and cheery and friendly.
The room was big but after staying across de rd for nearly the same price I was expecting a bit more. Loved the big balcony tho, loads of privacy. Breakfast was minimalistic, internet on the 4th floor was intermitent. No elevators. You get what you pay for.
NZ-Traveller
8/10 Good
Jorge G.
25 Aug 2016
Liked: Cleanliness, staff & service
Disliked: Room comfort
Good hotel but...
The only "but" it would be that this hotel doesn't own a lift, so, if you are in one of the top floors, it could be a quite challenging.
Jorge G.
6/10 Okay
Alan, SFO
23 Jul 2016
Stay 4 nights - paid 5!!
Return visit to this pretty good hotel. After many previous visits
Nice pool, clean rooms, and a free (forgettable) breakfast.
Missed 1st night of 2 - 1 night reservations, due to flight being very late. Sent cancellation email to ask to apply the funds for a future night. Email returned unread.
Repeated request, upon checkout, and was stonewalled.
So: Pay 5 nights get only 4.
May not return.
I am a frequent visitor to PNH and may be looking for a new hotel for future visits.
Hotel is poorly run. Building isn't that old but seems much older. It needs some basic maintainance like a new coat of paint. WiFi very unpredictable and patchy. Breakfast take it or leave it.
Sheets not changed in 5 nights, pool good, bath quite dirty we had to clean it, no kettle for coffee, omelette breakfast fine, general state of hotel run down and not clean beyond front foyer, staff friendly and helpful, noisy busy street can avoid if not in front room, air con not working moved to another room but this is common problem at budget hotels.
Very basic hotel in Phnom Penh that is close to place and water front.. room was clean, good internet access but bed was rock hard and only one small pillow. ask for another but they didn't have any spares. Pool was small but clean. No lift service to the four floors of hotel. breakfast extremely basic. fried egg or omelette with toast. Staff were helpful with booking of transport but overall expensive for what is offered.
I stayed here for over a month several years ago and found it a good enough place. But this trip I move out after a couple of days. Tired of things not working and tired of the demotivated staff. I don't know who owns this place but they need to reinvest some of their profits back into the business.
No problems, friendly staff, comfortable bed, room had a fridge and flat screen so all was good. Nice balcony too.
Ronald
6/10 Okay
elizabeth, Bellingham, WA, USA
21 Nov 2015
Met our needs
In our short stay the hotel met our needs. We had a strange room with a gigantic bed though. We could have slept 4 or 5 people in that bed. The A/C could have been stronger, but was adequate. The pool was nice to cool off in. The hotel was in walking distance of the palace and theater as well as many shops.
Nice hotel, helpful personnel, good value for money, highly recommend it.
Dariusz
6/10 Okay
martin, uk
16 Aug 2015
Disliked: Cleanliness, room comfort
acceptable
Ok staff fine
Shower / bathroom not good floor wet all the time from rubbish hand held shower on short hose over a corner bath that moves
Had to move twice as door to balcony dont lock and easy access from other rooms
Breakfast not great but ok and can except after other hotels
Pool not very clean green around steps
martin
6/10 Okay
Kari, san diego, California
30 Jul 2015
Disliked: Cleanliness, staff & service
Staff did not seem to be into being helpful!
I get there after a 7 1/2 hour bus ride, tired ready to crash. It's 3pm, they check me in and my hands are full. The girl reaches over to help and grabs my pillow! Really, my pillow! And when she brings me to my room it's slept in from the last guest, dirty and I say, the rooms not clean. Oh she says and doesn't explain anything just leaves. So I go wait in the lobby for 30 min and still no one says anything, I finally go check and they had cleaned it! It just seemed like I was not a guest but someone that they didn't want to help.
Lovely staff.
Had two different rooms both were faulty. Eg one aircon hardly worked at all no safe had to unplug fridge for power outlet
The other air good ,safe etc. but no kettle with the complimentary coffee.
Overall having a pool, close to king palace riverside etc smiling staff. Will stay there again