2/10 Terrible
Wei Yin
Travelled with family
8 Aug 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AC was not cooling the room, complaint to staff they just say "oh! we know". it was hotter in our room than outside with the AC running on max for 3 hours. We had to open the window to cool down, but then had to deal with loud neighborhood past midnight with car speakers occasionally blasting and people shouting on the streets PLUS wild insects like mosquitoes and flies because they don't have window screens. Sink was leaking water from the bottom, the whole building shares limited number of hair dryers had to ask 3 different times (right after check-in, after drink run and before bed) only to be told "we don't have one right now, maybe come try again tomorrow morning?" Are you kidding me!? it was 30 degrees outside, people are traveling and out all day and you're telling me we can't wash our hair because you don't have a hair dryer !? Their microwave next to the front desk looked like it hasn't been cleaned for over a month, thick layer of grease and gunk all over the inside and outside of the microwave. Walking around the neighbor we literally saw multiple human size poop next to plants on the sideway. There was no hair dryer, no space to open a checked luggage other than the bed, no fridge, no water boiler, shower doesn't have shower curtain so it floods the whole washroom floor whenever we showered splashing clean clothes nearby too. Says it's a 2 star hotel, but I felt like even the 1 star motels I've stayed at was better than this place.
Wei Yin
Stayed 1 night in Aug 2024