Search Ski Hotels in Ore Mountains

"The service was terrible. We booked a room online that said SLEPT 4…. It was a queen sized bed, in a room with barely any walking room around the bed. Literally 2 people would have been squished, so we had to upgrade (since we had 2 children with us). Online it said that there were TWO restaurants on site (one was closed and they didn’t mention that).. online it also said they had childcare (they didnt) We were told free parking - it was 30 euro. No one spoke English. So frustrating....

"Nice hotel, good breakfast, easy to reach the ski slopes during winter time"

"Upon arriving and informing the front desk I was there to check in I was simply told ‘no’. When I explained I had a reservation through Expedia the lady checked and proceeded to check me in but continued complaining about it. Hardly welcoming. We just wanted to get some snacks from the restaurant and watch the football but the restaurant was really full service with no option to get snacks. We were told any food we wanted would take an hour. We asked if we needed a reservation but were told no...

"Pros: Room was good size and spacious Mattresses were comfortable Bed was good size Room and hotel were clean Room was not noisy Sauna was pleasant Only 5 min to the slopes Cons: The WiFi did not work and there was bad phone reception The pillows were too flat The fridge was not cold enough "

"Leider liegt das Hotel direkt an der Bundesstrasse. Ab ca. 5 Uhr ist starker Verkehrslärm. Super Service. Zimmer sehr gross. Das Bad ist aber leider etwas klein. Fichtelbergbahn Station unterhalb vom Hotel. Empfehlung für nicht Lärm empfindliche Gäste."

"Uns hat das Gesamtpaket von dem Hotel gefallen. Hervorzuheben war das Essen/hervorragende Köchin, sehr nettes Personal und eine schöne Sauna. Weiter so....."

"so lala ..."

"In short: one of the worst experiences I've ever had. Worst of all is the customer service. There was only one person at reception who spoke poor English. All the rest of the staff speak only German, all information and signs are in German. When checking in, we did not receive any information about amenities, facilities, absolutely nothing. Also, everyone is EXTREMELY unfriendly, almost rude. Even if there is absolutely no prior information, when you arrive at the hotel they charge for...