Notre-Dame de Jouarre Abbey

Everyone from the hotel was so nice and kind, shoutout to Kim and Lylia. The room is very chic and always clean. I enjoyed my stay and will definitely choose the same hotel next time I come to Paris. The location of the hotel cannot be better, it is within walkable distance everywhere, particularly Louvre, Place Vendome, and other major hotels, making it the ideal place to stay during Fashion Week.

The hotel has soooo much potential, and yet for us it didn't live up to the mark. Its location is exemplary- next to Louvre, Samaritan, pont neuf, latin quarter, Rue de Rivoli- oh I could go on! It was clean. Here is where it failed, and I do hope that they think on this: Small hotel. Small, dark room- we booked a triple since we were three, and the room had zero view, a little light from the windows, and saddest, dark bathroom. The shower was never aligned correctly, and the bathroom steamed up even with the window open. I saw slippers were in the housekeeping caddy but we didn't receive a single one- not sure if this 4 star material? Rather cold staff for the most part- they were to the point, sometimes curt and moody, sometimes ( depended on who sat at the front) smiling. We did get help for ride to airport, but honestly that's part of the bare minimum service. Evening/ afternoon staff is better, smiling. Sometimes we got directions, and recommendations, but never a conversation, or a dialogue, or even the slightest curiosity. I would suggest that this become a part of the experience. The reception is small- you cannot sit and relax there, so maybe music needs to replace that cold atmosphere. Our room was tiny so we didn't even have much choice:( We just didn't feel super welcome. It felt transactional. There is a water jar and paper cups at the reception, a coffee machine we didn't use, and croissants- 2 in a jar that appear after breakfast ( probably left overs).

Friendly desk clerks were extremely helpful with securing futbol tickets, taxis, directions etc. Merci beaucoup!