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"A small problem with the shower drain was fixed within 15 minutes by hotel engineering. Excellent response !"

"Check-in was easy and even fun because we got to spin the wheel for extra points. Just a little game the front desk clerk plays. The room was in excellent condition, the bed was comfortable, and the breakfast the next morning was decent, not the best I’ve had, but still decent. All in all, this was a good place to stay in Elko. Probably fair to say one of the better hotels in Elko."

"We love this hotel. I didn’t catch the name of the gentleman that checked me in on Sunday 1/5/2025. Great lookin dude. Then there’s Christian who remembered us from other visits. Very awesome service and cool as can be! Suzy and Sevi are the morning wrecking crew that take care of all the breakfast and check outs. What a great hotel!"

"Good value. Well kept and clean. "

"I've stayed at various hotels in the Elko area on roadtrips over the years, but this is the first time I've stayed at Shutters. This place is a gem of a property, normal checkout time is noon, free breakfast served until 10am, real food cooked right in front of you, comfortable beds, clean rooms, and extremely friendly helpful staff. Hard to find a negative, wish the the coffee station in the lobby was 24 hrs and more options there."

"I've stayed here off and on since I was a kid. I appreciate the comfort of it. "

"Freaking awesome! Incredible service at check in. Super breakfast!"

"Check in was a breeze. The room I selected wasn't available due to renovations but the hotel quickly resolved the situation. My family and I appreciate that! The kids loved the pool and the lady working the fromt desk was really nice and helpful. "

"We usually stay here and always have fun and a good time. It’s the smaller casino but we usually at least break even and don’t go home losing and this time I actually won a $1300 jackpot within 5 minutes of being at the casino and the hotel let us check in an hour early. "