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Kinugawaonsen Hananoyado Matsuya

3.5 star property
Ryokan in Nikko with 24-hour front desk and Hot tub

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December 2024

Photo gallery for Kinugawaonsen Hananoyado Matsuya

Exterior
Exterior detail
Minibar, in-room safe, free WiFi, bed sheets
Food and drink
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Japanese Style Economy Room

Japanese Style Economy Room | Minibar, in-room safe, free WiFi, bed sheets

Japanese Style Economy Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Bidet
Hairdryer
Separate bath and shower
Minibar
Daily housekeeping
  • 17 sq m
  • River view
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese Style Economy Room

Japanese Style Economy Room | Minibar, in-room safe, free WiFi, bed sheets

Japanese Style Economy Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Bidet
Hairdryer
Separate bath and shower
Minibar
Daily housekeeping
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese Style Deluxe Room

Japanese Style Deluxe Room | Minibar, in-room safe, free WiFi, bed sheets

Japanese Style Deluxe Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Bidet
Hairdryer
Separate bath and shower
Minibar
Daily housekeeping
  • 22 sq m
  • River view
  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese-Style Economy Room

Minibar, in-room safe, free WiFi, bed sheets

Japanese-Style Economy Room

  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese-Style Superior Room

Interior

Japanese-Style Superior Room

  • Sleeps 6
  • 6 Single Futons

View all photos for Modern Japanese Western Style Twin Room With Kinugawa River View

Minibar, in-room safe, free WiFi, bed sheets

Modern Japanese Western Style Twin Room With Kinugawa River View

  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Japanese-style Room

Spa

Japanese-style Room

  • Sleeps 6
  • 4 Single Futons

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includes taxes & fees
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About the area

Map
19 Kinugawa Onsen Fujiwara, Nikko, Tochigi, 321-2521

What's nearby

  • Kawaji Onsen - 9 min walk
  • Fureai Bridge - 2 min drive
  • Kinu Tateiwa Otsuribashi - 3 min drive
  • Tobu World Square - 5 min drive
  • Edo Wonderland - 7 min drive

Getting around

  • Kinugawa Onsen Station - 3 min drive

Restaurants

  • ‪バウムクーヘン工房 はちや - ‬3 min drive
  • ‪わがや - ‬3 min walk
  • ‪和彩工房 - ‬11 min walk
  • ‪ディサポーレ - ‬3 min drive
  • ‪ラーメンすーさん - ‬3 min drive

About this property

Kinugawaonsen Hananoyado Matsuya

Property highlights
Take advantage of an indoor mineral hot spring (onsen), a garden and a library at Kinugawaonsen Hananoyado Matsuya. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.
You'll also enjoy perks such as:
  • Free self-parking
  • Hot springs on-site, luggage storage and karaoke
  • Tour/ticket information, a 24-hour front desk and meeting rooms
Room features
All 65 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More amenities include:
  • Shared bathrooms with separate baths/showers and toilets with electronic bidets
  • Fridges and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 10:00 AM - midnight
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shared bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Hananoyado Matsuya Inn Nikko
Hananoyado Matsuya Inn
Hananoyado Matsuya Nikko
Hananoyado Matsuya
Kinugawaonsen Hananoyado Matsuya Nikko
Kinugawaonsen Hananoyado Matsuya Ryokan
Kinugawaonsen Hananoyado Matsuya Ryokan Nikko

Frequently asked questions

Is Kinugawaonsen Hananoyado Matsuya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kinugawaonsen Hananoyado Matsuya?

Self-parking is free at this property.

What time is check-in at Kinugawaonsen Hananoyado Matsuya?

Check-in start time: 3 PM; check-in end time: 7 PM.

What time is check-out at Kinugawaonsen Hananoyado Matsuya?

Checkout is at 10 AM.

Where is Kinugawaonsen Hananoyado Matsuya located?

Situated in Nikko, this ryokan is within 1 mile (2 km) of Kawaji Onsen and Fureai Bridge. Kinu Tateiwa Otsuribashi and Nikko National Park are also within 3 miles (5 km). Kinugawa Onsen Station is 29 minutes by foot.

Kinugawaonsen Hananoyado Matsuya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 20 out of 35 reviews" "
Rating 8 - Good. 11 out of 35 reviews" "
Rating 6 - Okay. 4 out of 35 reviews" "
Rating 4 - Poor. 0 out of 35 reviews" "
Rating 2 - Terrible. 0 out of 35 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The dinner they serve was really great, one of the best among all my onsen pass experience. But the condition of the hotel is really old. Non of the staff can speak simple English , too hard to communicate.
Stayed 2 nights in Nov 2019

6/10 Okay

B

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Over pricing. No bathroom, no dining room, no breakfast available. even when we make the reservation, they said breakfast is included in this price. Hotel staff asked me to contract expedia directly. I read the review from previous customer, they experienced the same situation as me. So, if the hotel did know there is the wrong information provided to customer why they don’t revise it. Why just keep the wrong information on the website and surprised customer when they arrive.
Stayed 1 night in Oct 2019

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Michael, Melbourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, a little dated but well looked after, friendly staff but little to no English however they made every effort to service us. Close to JR station, can walk but no shops or restaurants in that area, need to go back one station. Check the inclusion on Expedia, I booked a rate with breakfast but on check-in they advised breakfast was not included so had to pay an extra 2800 yen p/p. The onsen is excellent especially the outdoor bath.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel provided excellent service by the staff member. On the checkin day, Watanabe-san sent me email to confirm my arrival time and dinner time. We had to change to later time that they have no problem to accommodate. Watanabe-san also came to the train station to pick us up by car without us asking. It was so thoughtful because it was dark and freaking cold. The food was excellent as well. We were well fed. The open air onsen bath is spacious that you don't feel crowded at all. We enjoy our stay at the hotel
Stayed 2 nights in Jan 2019

10/10 Excellent

chee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good old fashioned onsen hotel
the hotel was amazing especially with their excellence customer service and Kaiseki dinner and breakfast, but without basis Japanese language you will find it difficult to communicate with the staff as they dont speak English at all.
Stayed 1 night in Jun 2017

10/10 Excellent

博美

Stayed 1 night in Mar 2022

10/10 Excellent

SACHIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Travelled with family
良いのは、景色のみ
部屋は、景色がいいものの、今時、喫煙の部屋しかないといわれ、匂いが気になるときは、部屋にある消臭スプレーを使ってくださいと言われました。また、支払いは現金のみ。食事もいまひとつで、一番美味しいと思ったのは、お新香でした。
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
川の流れが聞こえるくつろぎの宿
名前の通り、お花や、お人形、竹久夢二の絵画が飾られた素敵な宿です。 夕食会場はそれぞれ料亭の個室でいただけ、とてもくつろげました。 温泉も川が見える露天風呂がありとても心地よいです。中庭から鬼怒川の川原に出られ、川の景色も眺められます。
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
眺めの良いザ温泉宿
Stayed 1 night in Jun 2020

10/10 Excellent

Shiori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
女将のお人柄とセンスが最高の宿
夫婦と５歳・２歳の子供たちと滞在しました。 館内には野花が飾られ、しつらえにセンスの良さを感じました。室内の下駄に名前を書けたり、内湯の化粧室には仕切りがあってプライバシーが守られていたり、子供用の桶やチェアがあったり、オムツ用のビニル袋を頂いたりと、あちこちに宿泊者に対する細やかな心遣いを感じる宿でした。 お料理も地産地消で季節を感じるメニューでした。お酒も地元のものを多くそろえてありました。 部屋からは絶景の渓流が見え、庭からは川辺に降りれます。子供達には自然のジャングルジムで非常に楽しかったようです。 女将が出迎え時にも夕食時にも出発時にも話しかけて下さったのですが、とても優しく親切なお人柄で、子供たちもすっかり懐きました。 鬼怒川温泉を代表する宿として、いつまでも残ってほしい宿だと思いました。とてもお勧めします。
Stayed 1 night in Apr 2020

10/10 Excellent

YUKA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍
食事がとても美味しくて、器もこだわって素敵でした。 女将さんもとても素敵な方で、細部にこだわっている感じで、女将さんが素敵なので、従業員の皆さんもとても纏まっていらっしゃる感じでした。 温泉もとても気持ち良かったです。 また、行きたいと思ってます。
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

Lai man mandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a kitty-corner to the Kinugawa Park station. That’s easy to find it enough. There is spacious and fantastic decoration in the lobby. My family was glad to be in this excellent hot spring hotel when we check-in. Many quality Japanese puppets display in the show window and other places. The corridor and everywhere have a lot of collections. We took some pictures and admired interior furnishings. All hotel building is secluded in the valley of Kinugawa. Open the big window can see a natural valley scenery view from the room. We four people stayed in a Japanese style bedroom were crowded. But all the things were nice except the river was loud. The best choice is both breakfast and dinner enjoy at the hotel. Japanese food is always delicious and rich because all the shops on the street will close before at 5 pm even earlier. Hananoyado Matsuya is not a large hot spring hotel but it’s an excellent and comfortable hotel. If you need peace and privacy to stay a few days, this hotel would be suitable for you.
Stayed 2 nights in Oct 2019

10/10 Excellent

Chi-yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
優しい旅店
飯店舒適，風景很好，老闆娘親切. 很推薦
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
いわゆる昔ながらの旅館の良さを堪能できる
落ち着いた雰囲気で思った以上にくつろげました。渓流が見える角部屋だったので、眺めの良さも素晴らしく、鬼怒川は初めてだったのですが堪能しました。ただ、鬼怒川温泉駅から徒歩でブラブラと散策しながら向かったのですが、廃墟となっているホテルが多く、周りもそんな感じなのであまり良い気分とはいえず…。この旅館に限ったことではなく鬼怒川全体の問題なのでしょうね。いわゆる昔ながらの旅館に宿泊したい方にお勧め。
Stayed 1 night in Sep 2019

8/10 Good

Ji A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
창밖으로 키누가와가 보이는 방과 손님 한명씩 일일이 말걸며 인사하는 기모노입은 여주인이 굉장히 인상적이었습니다-^^ 마지막 가는 길에 사탕을 주며 호텔 입구까지 나와 손흔들던 모습이 그립네여
Stayed 1 night in Sep 2019