2/10 Terrible
Christos, Waban
Travelled with partner
21 Nov 2024
The room we were given was horrible. The door would only unlock after many tries, even after I asked and they updated the key. When I complained to the front desk, she told me to complain to the hotel owner!
The bed mattress was without any support. My back almost touched the floor when I lay down. One of the lights next to the two beds had a broken switch and could not be turned on. The faucets in the bathroom were rusted. The carpet was stained on several locations. We could not control the temperature from the thermostat. The room was too hot. The room was definitely what your pictures had shows. This is deceiving advertisement. The least Expedia should can do is to refund my payment
Christos
Stayed 1 night in Nov 2024