6/10 Okay
Agnieszka
Travelled with family
6 Jan 2025
The lobby of the property was wonderful but our rooms were super dated and beat up. It’s very convenient and the ability to park close by at a discounted rate was a bonus. The biggest issue I had was their check in process. We came in earlier and pre registered and were told we would get a text when the room was ready but check in was at 4. We went in with our day and came in after 5 to an extremely long line of 30 (line was going out the front door) folks trying to check in and with only two folks working the counter. Even though I previously checked in I had to stay in the crazy line. When I got to the counter I was told they over booked the room we paid for. They ended up getting us situated but only after a bunch of back and forth. I know we were there during the busy holiday season but for a hotel that size I would expect it to be better staffed and prepared. That made it very stressful.
Agnieszka
Stayed 2 nights in Dec 2024