Hotel Costaustralis

3.5 star property
Boardwalk/promenade hotel with free breakfast and 24-hour business centre

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Costaustralis

Meeting facility
View from property
Front of property
Superior Triple Room, Sea View | Premium bedding, down duvets, in-room safe, laptop workspace
Meeting facility

Reviews

8.8 out of 10

Excellent

Popular amenities

8.4 out of 10
Guests loved the amenities.
  • Restaurant
  • Breakfast included
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Laundry
    Laundry
The price is ₹9,695
₹9,695 total
includes taxes & fees
2 Oct - 3 Oct
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Twin Room

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Down duvet
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Superior Triple Room, Sea View

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Down duvet
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 3 Single Beds

Superior Twin Room, Sea View

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Down duvet
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Superior Double Room, Sea View

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Down duvet
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Triple Room Superior With Sea View

  • Sea view
  • Sleeps 3
  • 3 Single Beds

Double Room Standard With Street View

  • Sleeps 2
  • 2 Single Beds

Double Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Map
Pedro Montt 262, Natales, Magallanes, 6160000

What's nearby

  • Costanera - 1 min walk
  • Puerto Natales Casino - 5 min walk
  • Plaza de Armas - 9 min walk
  • Cueva del Milodon - 10 min walk
  • Mirador Cerro Dorotea - 16 min walk

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 9 min drive

Restaurants

  • ‪Cafe Artimaña - ‬6 min walk
  • ‪La Guanaca - ‬5 min walk
  • ‪Baguales Brewery + Restaurant - ‬7 min walk
  • ‪Vinnhaus - ‬9 min walk
  • ‪Slowly Bar - ‬6 min walk

About this property

Hotel Costaustralis

Hotel in the city centre
Consider a stay at Hotel Costaustralis and take advantage of a free breakfast buffet, a coffee shop/cafe and dry cleaning/laundry services. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a bar and a 24-hour business centre.
Other perks at this hotel include:
  • Free self-parking
  • Free bike hire, a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, a porter/bellboy and a water dispenser
  • Guest reviews speak highly of the helpful staff and location
Room features
All 110 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LED TVs with premium channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • On the boardwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Building
  • Built in 1994
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Costaustralis
Costaustralis Hotel
Costaustralis Puerto Natales
Hotel Costaustralis
Hotel Costaustralis Puerto Natales
Costa Australis Puerto Natales
Hotel Costaustralis Puerto Natales, Aisen Region, Chile
Hotel Costaustralis Natales
Costaustralis Natales
Hotel Costaustralis Puerto Natales
Hotel Costaustralis Hotel
Hotel Costaustralis Natales
Hotel Costaustralis Hotel Natales

Frequently asked questions

Is Hotel Costaustralis pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Costaustralis?

As of 23 Sept 2024, prices found for a 1-night stay for 2 adults at Hotel Costaustralis on 2 Oct 2024 start from ₹9,694.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Costaustralis?

Self-parking is free at this property.

What time is check-in at Hotel Costaustralis?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Costaustralis?

Checkout is at noon.

Does Hotel Costaustralis provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Costaustralis located?

Located in the heart of Natales, this hotel is steps away from Última Esperanza Fjord and Costanera. History Museum and Puerto Natales Casino are also within 10 minutes.

Hotel Costaustralis Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 244 out of 416 reviews" "
Rating 8 - Good. 111 out of 416 reviews" "
Rating 6 - Okay. 28 out of 416 reviews" "
Rating 4 - Poor. 16 out of 416 reviews" "
Rating 2 - Terrible. 17 out of 416 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent stay in the cabanas. It was nice to feel tucked away from everything while still being walking distance to the main hotel and amenities. The people working at the hotel were super kind and helpful in planning excursions, especially Juan Carlos who helped us plan a fun few days in the area. He had great insight and recommendations and we appreciated all of his help!
Stayed 1 night in Sep 2024

10/10 Excellent

Christos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely decorated and warm room! Nice lake view!
Stayed 1 night in Jul 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Carmen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super customer service, great stay :)
Staff went above and beyond for us during our stay, they even re-arranged our dates last minute when our flight was cancelled without any hassle and made sure we got breakfast before our early morning departure for our Torres del Paine tour. Breakfast was delicious with lots of fruit, bread and egg options. Our room was so cosy and comfortable with incredible ocean and mountain views. Highly recommend :)
Stayed 2 nights in May 2024

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel. The only complaint is that the beds were a little soft, but that is a personal preference.
Stayed 3 nights in May 2024

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay in every way. Staff incredibly helpful and kind.
Stayed 3 nights in May 2024

10/10 Excellent

Buck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality stay. Best location and view.
Stayed 2 nights in May 2024

10/10 Excellent

Julio

Stayed 1 night in Apr 2024

10/10 Excellent

Julio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Real nice, friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Matthew

Travelled with group
Disliked: Staff & service, amenities
Very poor customer service. Latam cancelled our flight and the hotel refused to do a refund. They have ignored contact through expedia for two weeks and finally said no refund. I wouldn't recommend booking here. Property manager avoided contact with exedia. The latam flight cancellation was beyond my control and I was not able to make my reservation. I did contact the hotel as soon as I knew of the flight cancellation. I went to the hotel in person to also explain and they give you the run around about how expedia must do the cancellation but in fact they are responsible and just ignor expedias attempts of contact. I was told in writing a cancellation refund would be processed. I guess since people live so far away, they can just treat people like this.
Stayed 1 night in Mar 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Li

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend!
Stayed 2 nights in Mar 2024

8/10 Good

Felicia

Travelled with family
Liked: Staff & service
nice property perfect location
Stayed 1 night in Apr 2024

10/10 Excellent

Aumpika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Mar 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and comfortable property
Nice clean, cosy and comfortable hotel. The room we had was a bit small. The standard rooms have parking lot views. However, the Mountain View rooms have stunning snow capped Andes views. The hotel is overlooking the lake and Andes mountains. Location is very close to the central Plaza the Armas, restaurants and super makets. Breakfast is mainly cold, with cold cuts, cheese, bread, cookies, cornflakes etc. The hot breakfast option is to get an omelette freshly made. Staff and friendly and courteous. The hotel is very beautiful and clean.
Stayed 3 nights in Mar 2024

10/10 Excellent

Michael

Stayed 1 night in Mar 2024

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too hot for me but...
This place is nice and comfy generally speaking. The staff, except one front desk agent, were a bit stiff and timid, like it was their first day on the job. Not a big deal just different from the mostly exceptional and friendly service by every single other place or person we've run into so far in Chile. The down side of this hotel is it can be hot as hell, we literally had to have maintenance turn the heat off completely in our room and the bar and restaurant areas were to hot to spend much time in. Very weird. Overall a good experience but too much heat and stiff employees would send me elsewhere next time. Chile has such a high level of customer service why not take advantage.
Stayed 2 nights in Mar 2024

8/10 Good

Ningsheng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with friendly and helpful staff
Stayed 3 nights in Mar 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Diego

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location.
Stayed 3 nights in Mar 2024

10/10 Excellent

William

Stayed 1 night in Mar 2024

10/10 Excellent

Alaknarayan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good view, safe & sound
Stayed 2 nights in Mar 2024