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Reviews of Ginger Mumbai Airport

3 out of 5
Ginger Mumbai Airport
Western Express Hwy Terminal 1, Plot no 10,11, Mumbai, MH

Reviews

8.2

Very good

Rating 10 - Excellent. 10 out of 24 reviews" "
Rating 8 - Good. 9 out of 24 reviews" "
Rating 6 - Okay. 2 out of 24 reviews" "
Rating 4 - Poor. 2 out of 24 reviews" "
Rating 2 - Terrible. 1 out of 24 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Shefalee

Business traveller
Liked: Staff & service, property conditions & facilities
The staff and service are excellent. The hotel is well located convenient for access from and to the airport.
Stayed 1 night in May 2024
Response from Sheetal Singh on 18 May 2024
Dear Guest,Greetings from Ginger Mumbai Airport!!We thank you for your valuable feedback, we are glad to know that you liked our services and had a wonderful experience.We look forward to welcome you again at Ginger Mumbai Airport.Regards,Sheetal SinghGeneral ManagerGINGER MUMBAI AIRPORT

8/10 Good

Gaurav

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to terminal 1 , one can walk down to the hotel. Rooms are decent but small. Value for money. Dining options are also reasonable .
Stayed 3 nights in Apr 2024
Response from Sheetal Singh on 2 May 2024
Dear Guest,Greetings from Ginger Mumbai Airport!!We thank you for your valuable feedback, we are glad to know that you liked our services and had a wonderful experience.We look forward to welcome you again at Ginger Mumbai Airport.Regards,Sheetal SinghGeneral ManagerGINGER MUMBAI AIRPORT

4/10 Poor

Hirak

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Pathetic service. Irresponsive & irresponsible staff. No in-room hair dryer, no pressing / laundry service when required. Over priced rooms. Clean but small rooms.
Stayed 1 night in Apr 2024
Response from Sheetal Singh on 26 Apr 2024
Dear Guest,Greetings from Ginger Mumbai Airport!!We thank you for your valuable feedback, we shall work on your feedback and get better in our services.We look forward to welcome you back at Ginger Mumbai Airport.Regards,Sheetal SinghGeneral ManagerGINGER MUMBAI AIRPORT

8/10 Good

Rahul, Fayetteville

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Small room but great breakfast and gym
Stayed 4 nights in Feb 2024
Response from Sheetal Singh on 2 Apr 2024
Dear Guest,Greetings from Ginger Mumbai Airport!!We thank you for your valuable feedback, we are glad to know that you liked our services and had a wonderful experience.We look forward to welcome you again at Ginger Mumbai Airport.Regards,Sheetal SinghGeneral ManagerGINGER MUMBAI AIRPORT

10/10 Excellent

Harshad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Mar 2024
Response from Sheetal Singh on 14 Mar 2024
Dear Sir/Madam,Greetings from Ginger Mumbai Airport!!We thank you for your valuable feedback, we look forward to welcome you again at Ginger Mumbai Airport.Regards,Sheetal SinghGeneral ManagerGINGER MUMBAI AIRPORT

8/10 Good

hari

Stayed 1 night in Feb 2024
Response from Sheetal Singh on 21 Mar 2024
Dear Guest,Greetings from Ginger Mumbai Airport!!We thank you for your valuable feedback, we are glad to know that you liked our services and had a wonderful experience.We look forward to welcome you again at Ginger Mumbai Airport.Regards,Sheetal SinghGeneral ManagerGINGER MUMBAI AIRPORT

10/10 Excellent

Swati

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property, location / Proximity to Airport excellent 👍😄
Stayed 1 night in Feb 2024
Response from Sheetal Singh on 14 Mar 2024
Dear Sir/Madam,Greetings from Ginger Mumbai Airport!!We thank you for your valuable feedback, we look forward to welcome you again at Ginger Mumbai Airport.Regards,Sheetal SinghGeneral Manager

8/10 Good

Georgios, Athens

Liked: Property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Sheetal Singh on 14 Mar 2024
Dear Sir/Madam,Greetings from Ginger Mumbai Airport!!We thank you for your valuable feedback, we look forward to welcome you again at Ginger Mumbai Airport.We look forward to welcome you back at Ginger Mumbai Airport.Regards,Sheetal SinghGeneral ManagerGINGER MUMBAI AIRPORT

2/10 Terrible

Rajat

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sheetal Singh on 14 Mar 2024
Dear Sir/Madam,Greetings from Ginger Mumbai Airport!!We thank you for your valuable feedback, we shall work on your feedback and get better in our services.We look forward to welcome you back at Ginger Mumbai Airport.Regards,Sheetal SinghGeneral ManagerGINGER MUMBAI AIRPORT

6/10 Okay

Sangita

Liked: Cleanliness, property conditions & facilities
Improvement neede
The staff customer service excellent. Very friendly staff. Great food. The Hotel is fairly new and was under construction. Preparing for their grand opening made the place very noisy. Banging of doors. They worked late nights. I did not get one single relaxed night. No wake-up call even though I requested every day. Car service great. I would want to stay there again provided I make sure they have finished the building work. Thank you.
Stayed 5 nights in Feb 2024
Response from Sheetal Singh on 14 Mar 2024
Dear Sir/Madam,Greetings from Ginger Mumbai Airport!!We thank you for your valuable feedback, we shall work on your feedback and get better in our services.We look forward to welcome you back at Ginger Mumbai Airport.Regards,Sheetal SinghGeneral ManagerGINGER MUMBAI AIRPORT

8/10 Good

Vikram

Stayed 1 night in Feb 2024
Response from Sheetal Singh on 14 Mar 2024
Dear Sir/Madam, Greetings from Ginger Mumbai Airport!!We thank you for your valuable feedback, we look forward to welcome you again at Ginger Mumbai Airport.Regards,Sheetal SinghGeneral ManagerGINGER MUMBAI AIRPORT

10/10 Excellent

Geeta

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a wonderfully experience. Only concern would be need more trained staff for customer service .
Stayed 24 nights in Dec 2023
Response from Sheetal Singh on 14 Mar 2024
Dear Sir/Madam, Greetings from Ginger Mumbai Airport!!We thank you for your valuable feedback, we look forward to welcome you again at Ginger Mumbai Airport.Regards,Sheetal SinghGeneral ManagerGINGER MUMBAI AIRPORT

10/10 Excellent

Neela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay, staff very courteous and hospitable. All female staff was a welcome change ❤️
Stayed 1 night in Dec 2023

4/10 Poor

Ruth

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid! Very poor value for money
Stayed 1 night in Dec 2023