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"The architecture is colonial. I stayed in a suit which was quite spacious. The staff were responsive and took all initiatives to make it better. If i have to mention a person by name it was monica. She ensured that we enjoyed the place as we could and also gave us some of the vegetables grown in their farm to us when we left. Overall a memorable stay. Would gladly recommend this property to anyone who wants an excellent service and Ambience. There is only one complaint though. My taxi driver missed having an accomodation which are provided in some other hotels. Since the night temperatue at this time was too cold he found it difficult to sleep in the car especialy during the winter months. "

"Best in tiger hill"

"Great stay! Booked it for my parents and they loved the stay"

"Nothing in the property was right . The breakfast was terrible ! The tv don’t work . The doors don’t open . The bathroom are smelly . Please don’t visit the property "

"Good food, friendly staff. B-wing of the hotel is very old. You have to change elevators and walk long corridors to access this side. "

"A great escape with great service. A bit out of town away from the noisy traffic, set in gorgeous surroundings. The room was very large and clean and beds were comfortable. Felt like 5 star. The bar and food options were good. Altogether a great stay where our every need was met."

"Great visit. Food was awesome. Davesis was really good helping with fresh smile and hospitality. "

"Beautiful property snd rooms are very spacious and comfortable. It has all the modern amenities while retaining the old school charm of such an old building. We loved the wood burning fire place in the room as well. Breakfast was really good and staff at breakfast place was very friendly and courteous and service was top notch. Afternoon high tea was also amazing. Property has a beautiful courtyard and several charming cottages and suites. Highly recommend staying here for Ooty visit"

"Gateway is an older Taj property that reeks of old world charm. The cottages and gardens are expertly laid out and the service is attentive. My room was well appointed but old. Overall an excellent option in the Coonoor area."