2/10 Terrible
Claudia
3 Aug 2023
Disliked: Staff & service, amenities, property conditions & facilities
My family and I came to this hotel and the very first person we met at the front desk was an older man. He continued to ignore me and instead assist the French person behind me. The customer said to the man working the front “the woman was first and I think she has a question”. He asked me what I need didn’t even look at me and so I asked for water. He shrugged me off and so I asked again. Finally, I asked why can’t you help me get some water. He said because you are American. I asked for his name and he refused to give it to me. He said he is protecting himself.
The last day of our stay we checked out. Of course the man was working. We took our bags down, and he once again treated us very poor yelling at us to move our bags. He made me feel uncomfortable as an American to travel to France ever again.
Claudia
Stayed 7 nights in Jul 2023