4/10 Poor
christine
Travelled with family
29 Oct 2024
Liked: Amenities, property conditions & facilities
It was a wonderful spot! The front desk people were great, very helpful! It was quite a shock to find out that it was $50.00 a night just to park my car. When I went in the front desk said that I got a king size bed I could have a queen size double. I said we were mother daughter so the king bed was fine, but I would love the double queen! He checked me in, gave us the king bed room and not the step up room we reserved. We went back down, had to prove what we reserved, we showed him the reservation and he told us they don’t have those rooms and get with Expedia. He told me he offered the queen double but I didn’t want it, that was a lie. We went over it and he just stopped talking and would not acknowledge me. He said he would upgrade for the 2nd night and never did. We did love the place, just not the welcome
christine
Stayed 2 nights in Oct 2024