2/10 Terrible
Dori
Travelled with family
4 Nov 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
RUN! The Knights inn was the worst place we’ve ever been to. The pictures online are so misleading. Room 2266. Walked into the room and right away a constant wet floor feeling that never went away. You can smell the mold and SEE it. Broken mirror behind the bed perfect position if your phone fell behind the bed and you reach for, it would have cut you. Stains all over the bed and sheets. There was underwear STUCK on the wall behind the bed frame. The drains were clogged. Missing baseboards. Black dirt around toilet. Reminder the floors are always WET. The A/C didn’t work at all. They cut the plug from an extension cord. And electrical taped it to the cord for the A/C unit in the window. And to top it off, the next morning we spoke with Micheal, he was the ginger at the front desk. My mother asked for towels, he said we have to go look for the maid. Then he comes around and delivers 2 towels for 4 people saying this was a “favor”. My mother said “thanks for your favor”. He then goes “F*** You”. My brother and I go to the front desk to also complain about everything I mentioned. He took forever to give us any number for management. After printing out 10 sheets of paper he writes does 2 numbers that led us nowhere after we called them. Once we mentioned that he refused to serve us anymore and called the cops for us to check out. Just over all childish management, seemed like he was all over the place and his eyes are REALLY wide. Just really disappointed everything was misleadin
Dori
Stayed 1 night in Nov 2024