See all properties

Hotel Palacio Maya

4.0 star property
Enjoy a delicious breakfast buffet while soaking up Yucatan sunshine then explore historic sites just steps away.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Palacio Maya

Exterior
Suite, 2 Queen Beds | 1 bedroom, premium bedding, down duvets, minibar
1 bedroom, premium bedding, down duvets, minibar
Daily buffet breakfast for a fee
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
The price is ₹4,125
₹4,992 total
includes taxes & fees
29 Jan - 30 Jan

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds | 1 bedroom, premium bedding, down duvets, minibar

Standard Double Room, Multiple Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Down duvet
Separate bedroom
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, premium bedding, down duvets, minibar

Presidential Suite

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
Down duvet
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

1 bedroom, premium bedding, down duvets, minibar

Family Suite

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
2 bedrooms
Down duvet
Premium bedding
2 bathrooms
  • 83 sq m
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Suite, Bathtub

Suite, Bathtub | 1 bedroom, premium bedding, down duvets, minibar

Suite, Bathtub

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
Down duvet
Premium bedding
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, premium bedding, down duvets, minibar

Standard Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Premium bedding
Down duvet
Separate bedroom
Blackout curtains
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, down duvets, minibar

Suite, 2 Queen Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
Down duvet
Premium bedding
  • 65 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room

1 bedroom, premium bedding, down duvets, minibar

Basic Room

Highlights

Air conditioning
LED TV
Separate bedroom
Blackout curtains
Premium bedding
Down duvet
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Pool View

1 bedroom, premium bedding, down duvets, minibar

Studio Suite, 1 Queen Bed, Pool View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Down duvet
Separate bedroom
Blackout curtains
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Master

1 bedroom, premium bedding, down duvets, minibar

Suite Master

  • Sleeps 6
  • 3 Double Beds

View all photos for Suite Presidential

1 bedroom, premium bedding, down duvets, minibar

Suite Presidential

  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard

1 bedroom, premium bedding, down duvets, minibar

Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

1 bedroom, premium bedding, down duvets, minibar

Suite

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior

1 bedroom, premium bedding, down duvets, minibar

Room Superior

  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard

1 bedroom, premium bedding, down duvets, minibar

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Deluxe

1 bedroom, premium bedding, down duvets, minibar

Suite Deluxe

  • Sleeps 4
  • 2 Double Beds

Similar properties

Outdoor pool, pool loungers

Hotel El Español Paseo de Montejo

Pool
Parking included
Free WiFi
Restaurant
8.0 out of 10, Very good, (1217)
The price is ₹4,330
₹5,240 total
includes taxes & fees
5 Feb - 6 Feb
Hotel El Español Paseo de Montejo
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Calle 62 Numero 327 por 37 y 39, Colonia Centro, Mérida, YUC, 97000

What's nearby

  • Yucatan International Convention Center - 8 min walk
  • U.S. Consulate Merida - 13 min walk
  • Parque Santa Lucía - 15 min walk
  • Plaza Grande - 2 min drive
  • Mérida Cathedral - 3 min drive

Getting around

  • Teya-Merida Station - 28 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 16 min drive

Restaurants

  • ‪TEYA - Gastronomía Yucateca Viva - ‬5 min walk
  • ‪La Exquina - ‬7 min walk
  • ‪Crabster - ‬5 min walk
  • ‪Hop 3 The Beer Experience - ‬5 min walk
  • ‪El Apapacho - ‬4 min walk

About this property

Hotel Palacio Maya

Upscale hotel near Paseo de Montejo
Located close to Yucatan International Convention Center and U.S. Consulate Merida, Hotel Palacio Maya provides a poolside bar, a free daily manager's reception and a rooftop terrace. The on-site local and international cuisine buffet restaurant, BALAM, offers breakfast, lunch, dinner and garden views. Free in-room WiFi is available to all guests, along with a garden and a bar.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), concierge services and a porter/bellboy
  • Smoke-free property, coffee/tea in reception and 1 meeting room
  • Guest reviews say great things about the helpful staff
Room features
All 63 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Free toiletries and hairdryers
  • 32-inch LED TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 169 to 199 for adults and MXN 99 to 99 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • BALAM

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 180.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 169 to 199 for adults and MXN 99 to 99 for children
  • Rollaway bed fee: MXN 180.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Palacio Maya Merida
Palacio Maya Merida
Hotel Palacio Maya Mérida
Palacio Maya Mérida
Palacio Maya
Hotel Palacio Maya Hotel
Hotel Palacio Maya Mérida
Hotel Palacio Maya Hotel Mérida

Frequently asked questions

Does Hotel Palacio Maya have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Palacio Maya?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Hotel Palacio Maya on 29 Jan 2025 start from ₹4,125.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Palacio Maya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Palacio Maya?

Self-parking is free at this property.

What time is check-in at Hotel Palacio Maya?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Palacio Maya?

Checkout is at noon.

Where is Hotel Palacio Maya located?

Located in Mérida Centro, this hotel is within a 10-minute walk of Paseo de Montejo and Yucatan International Convention Center. U.S. Consulate Merida and Parque Santa Lucía are also within 1 mi (2 km).

Hotel Palacio Maya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 510 out of 868 reviews" "
Rating 8 - Good. 251 out of 868 reviews" "
Rating 6 - Okay. 64 out of 868 reviews" "
Rating 4 - Poor. 14 out of 868 reviews" "
Rating 2 - Terrible. 29 out of 868 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good here. It's mostly Yucateco here. But, front desk does speak some English.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My preferred place to stay when I'm in Merida off the beaten path but only two blocks from the main strip. Several fantastic coffee shops within a block and the staff speaks English.
Stayed 2 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at the same hotel a dozen times it's very clean super friendly staff great breakfast options and right off the path of the main strip.
Stayed 2 nights in Jan 2025

4/10 Poor

Jose A

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Pésimo servicio , sin agua caliente, sin desayuno porque le dan preferencia a gentes que no son huéspedes 😞
Stayed 1 night in Dec 2024

8/10 Good

Glynise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a neighborhood, a few blocks from a major street with shops and restaurants. It would help to have a translation app. Staff was very friendly and patient.
Stayed 6 nights in Dec 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Super helpful and kind staff!
Stayed 2 nights in Oct 2024

2/10 Terrible

Marco

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Super crowded at reception area, with external customers impossible to stay there
Stayed 4 nights in Dec 2024

4/10 Poor

Marco

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Good price. Due to December Holidays festivities, the hotel is overcrowded with external customers for breakfast celebrations, Hotel staff do not care, not space for and is rude with guesses staying at hotel. Do not stay at this hotel during end of year holidays, as early as 12 Dec.
Stayed 1 night in Dec 2024

6/10 Okay

Michelle

The good: Comfy bed/pillows. Great location. Service in restaurant on day 1 was good. The Bad: when I checked in they didnt tell me where anything was, what time the restaurant or bar was open. Anything about the amenities. It was here is your key. There is the elevator. Turned out the bar was "open " but no one was working it. Desk told me to order room service to get a beer. I ordered 3. Half hour later they were delivered warm. Fridge in room didnt do much and only ran when key was in the room. The room safe didnt work. I had to ask for toilet paper and extra water. Service in restaurant on day 2 was not good. The ugly: Walls were thin. You could hear everything in the halls and outside. A/C Remote was filthy. Halls smelled bad.
Stayed 4 nights in Dec 2024

8/10 Good

oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, close to most attractions near centro. No, english speakers at front desk this time, but he used a translator to answer queations. No provlem.
Stayed 1 night in Nov 2024

8/10 Good

rachel

Stayed 1 night in Nov 2024

8/10 Good

rachel

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Room is very nice, clean, good view, quiet. Staff not very helpful
Stayed 1 night in Nov 2024

6/10 Okay

Judith

Liked: Staff & service
Shower water was not evacuating at move-in; they did fix problem when I reported). Sometimes there is no water and you need to wait to shower (at least 3 times in 7-day stay). They provide 1 tiny roll of toilet paper at a time and we had to buy our own just in case. They often forgot to replace dirty towels after removing them, and I had to call to request. Staff was pleasant and helpful. In general not terrible, but just average.
Stayed 7 nights in Nov 2024

10/10 Excellent

oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Valet parking
Stayed 1 night in Nov 2024

2/10 Terrible

Jorge

Stayed 7 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The garden is a beautiful, peaceful oasis. The room and the AC are great!
Stayed 1 night in Nov 2024

10/10 Excellent

Tim

Stayed 2 nights in Oct 2024

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great Staff very friendly They go the extra mile to help
Stayed 4 nights in Oct 2024

8/10 Good

Salvador

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff and the hotel y clean and the location, walking distances to the point of interest.
Stayed 3 nights in Oct 2024

6/10 Okay

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for group or family
As a single traveler, it wasn't the right fit - but for a group or family, it would be fantastic. The property is beautiful; Cecil greets guests at the doors with a big smile; & the peacock & peahen were fun to flirt with. The only bar is in the pool area (mosquito hell for me). My room's AC did not work well and I had no hot water. They do not have washcloths or hair conditioner. As someone who likes to get out on foot, the location was not ideal for me, however if you have a car and plan to drive further afield during the day, this would be an ideal location.
Stayed 1 night in Oct 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good service
Stayed 1 night in Oct 2024

10/10 Excellent

Dilip

Liked: Cleanliness, staff & service, property conditions & facilities
Parking
Stayed 1 night in Oct 2024

8/10 Good

Felix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Sliding door to balcony stuck. Almost imposible for average old people or woman to opened.
Stayed 3 nights in Sep 2024

4/10 Poor

Veronica

Disliked: Cleanliness, amenities
There was no hot water one day Old towels Restaurant opens late after 7:15am
Stayed 4 nights in Sep 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great Hospitaloty
Stayed 3 nights in Sep 2024