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Riad Al Jana

5.0 star property
Luxury riad connected to a shopping centre in Marrakech with 2 restaurants

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Riad Al Jana

Building design
Terrace/patio
Superior Double Room | Living area
Boating
Beach shuttle

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Parking available
  • Spa
  • Room service
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Suite

Executive Suite | 1 bedroom, premium bedding, Select Comfort beds, individually decorated

Executive Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
Select Comfort bed
Ceiling fan
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Living area

Superior Double Room

Highlights

Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Select Comfort bed
Ceiling fan
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double Room

Luxury Double Room | 1 bedroom, premium bedding, Select Comfort beds, individually decorated

Luxury Double Room

Highlights

Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Free cots/infant beds
Select Comfort bed
Premium bedding
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double or Twin Room, 1 Bedroom, Non Smoking

Standard Double or Twin Room, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, Select Comfort beds, individually decorated

Standard Double or Twin Room, 1 Bedroom, Non Smoking

Highlights

Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Select Comfort bed
Separate bedroom
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
06 Derb Si Moustapha - Zaouia Lahdar, Rue Assouel, Marrakech, Alhaouz, 40030

What's nearby

  • Marrakech Museum - 3 min walk - 0.3 km
  • Le Jardin Secret - 4 min walk - 0.4 km
  • Jemaa el-Fnaa - 11 min walk - 1.0 km
  • Bahia Palace - 19 min walk - 1.6 km
  • Majorelle Garden - 5 min drive - 3.5 km

Getting around

  • Marrakech Central Station - 18 min drive
  • Marrakech (RAK-Menara) - 24 min drive

Restaurants

  • ‪Nomad - ‬6 min walk
  • ‪Café des Épices - ‬6 min walk
  • ‪Le Jardin - ‬2 min walk
  • ‪Ristorante I Limoni - ‬5 min walk
  • ‪Terrasse des Épices - ‬3 min walk

About this property

Riad Al Jana

Luxury historic riad near Jemaa el-Fnaa
Consider a stay at Riad Al Jana and take advantage of a corner/local shop, a rooftop terrace and shopping on-site. Treat yourself to spa services, such as a manicure/pedicure or a massage. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Moroccan cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 coffee shops/cafes and a garden.
Other perks include:
  • An indoor pool with sunloungers
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Barbecues, motorised watercraft on-site and newspapers in the reception
  • Multilingual staff, wedding services and a front desk safe
Room features
All guest rooms are individually furnished, and offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and dressing gowns.
More amenities include:
  • Bathrooms with Jetted bath and designer toiletries
  • Heating and daily housekeeping

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (MAD 60 per day); reservations required
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 69 km
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, uncovered parking on site (MAD 90 per day)

Food and drink

  • 2 coffee shops/cafes
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurant Al Jana
  • Scorpion Restaurant

Things to do

  • Indoor pool
  • Library
  • Personal motorised watercraft
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 108 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • No lift

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MAD 1000
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MAD 250.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 30.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Airport shuttle transfer per adult: MAD 180 (one-way)
  • Airport shuttle transfer per child: MAD 180 (one-way)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 180 per room (one way)
  • Uncovered self-parking fee: MAD 90 per day
  • Nearby parking fee: MAD 60 per day(820 ft away; open 24 hours)
  • Late check-out fee: MAD 1000 (subject to availability)
  • Rollaway bed fee: MAD 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Proof of marriage is required only for Moroccan couples.

We should mention

This property does not have any lifts
Pool access available from 10:00 AM to 7:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Riad Al Jana Riad
Al Jana Marrakech
Riad Al Jana
Riad Al Jana Marrakech
Riad Al Jana Hotel Marrakech
Riad Al Jana Marrakech
Riad Al Jana Riad Marrakech

Frequently asked questions

Does Riad Al Jana have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM to 7:30 PM.

Is Riad Al Jana pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riad Al Jana?

Self-parking is available for MAD 90 per day.

What time is check-in at Riad Al Jana?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Riad Al Jana?

Checkout is at noon. Late checkout is available for MAD 1000 (subject to availability).

Does Riad Al Jana provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MAD 180 per room applies.

Where is Riad Al Jana located?

Located in Medina, this luxury riad is within a 15-minute walk of Dar Bellarj and Jemaa el-Fnaa. Ben Youssef Mosque and Almoravid Koubba are just steps away.

Riad Al Jana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 133 out of 241 reviews" "
Rating 8 - Good. 81 out of 241 reviews" "
Rating 6 - Okay. 21 out of 241 reviews" "
Rating 4 - Poor. 4 out of 241 reviews" "
Rating 2 - Terrible. 2 out of 241 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Farida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The riad is really nice and muhammed and Younis are very helpful, met us at the end of the road as taxi wont go to the riad due to narrow road and they helped with the luggage. They were very kind and gave us a map and told us about the area and where everything is. The riad is very clean, breakfast is quite good. The area the riad is a bit secluded and someone like me who has very little sense of direction could end up getting lost.
Stayed 7 nights in Jul 2023

8/10 Good

Samantha

Stayed 1 night in May 2023

10/10 Excellent

Philip, Newport

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abdou and his team were brilliant. Couldn’t help enough, even coming to collect us from the taxi drop off and arranging a late night meal. Riad was right at the top of the medina and souks, and had air con for 40 degrees in august Great location to visit the souks and medina, and a great oasis to come back to at the end of the day.
Stayed 2 nights in Aug 2022

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2022

10/10 Excellent

MelCardenas, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riad Al Jana is very well located and easy to get to. Although literally next door to the hustle and bustle of the medina, it was an oasis of tranquility. The staff was lovely and helpful and each day we had a different local treat baked and freshly squeezed orange juice for breakfast :) would definitely recommend staying in there.
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities
Please cancel this hotel for the rest of my stay . Unsafe location
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
this property was ok for a quick night stay but the room was extremely small. Good value for the cost. It was a difficult property to locate within the Medina and we got lost trying to find our way back from dinner and some locals led us on a wild goose chase which left us a bit rattled.
Stayed 1 night in Nov 2019

10/10 Excellent

MONICA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
We had a great stay at this riad. It was in the medina near some really nice restaurants; everything was clean; the room was cosy; and the staff were incredibly friendly and helpful with all of our requests. The only thing I would say is that our room didn't have enough space to open our luggage comfortably without tripping over it, and the breakfast was meager in comparison to other riads we stayed at in Morocco. Other than that - a great place to stay! Would definitely stay here again.
Stayed 4 nights in Nov 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
Liked closeness to Cafe Arab, secret garden didnt like reception, out of the way
Stayed 4 nights in Apr 2019

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The best aspect of this venue is the superb hospitality, friendliness and helpfulness of ALL staff members. They went out of their way to make us feel welcome, comfortable and guided us very well. Though the venue is a little away from the main thoroughfare, all the in-house facilities totally outweighed that factor. 10/10 for the Riad Management!
Stayed 4 nights in Dec 2018

10/10 Excellent

Jessie

Liked: Cleanliness, property conditions & facilities, room comfort
The room is a bit small for 3 people but everything else is great! The staff are friendly, helpful and patient.
Stayed 2 nights in Nov 2018

10/10 Excellent

Yesenia, Massachusetts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very warm staff. Close to everything but surprisingly quiet and tranquil. I felt like I was home. Will definitely stay there again on my next trip to Marrakech.
Stayed 9 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint and authentic. Great location. Excellent restaurant with nightly live music nearby. Easy to explore markets and return to drop off purchases and head back out
Stayed 3 nights in Aug 2018

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not To Be Missed
Getting to the Riad after 11pm was terrifying. Not being used to all the scooters and of course being the end of Eid and everyone was in the streets, we almost told our driver to take us back to the airport. However, what a wonderful surprise once the door was opened. Beautiful inside with a lovely roof terrace. Staff were amazing, especially the Manager, who was extremely helpful and had our breakfast ready early on our departure so that we would be on time to catch our train. Nothing was too much trouble for him. Thank you for a great stay.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed this riad. I ended up here because the other riad I booked, canceled my paid reservation without an explanation. After speaking with hotels.com, they booked Riad Al Jana for me. I'm so glad they did because this was a better place to stay. The staff was friendly and the hotel was nice, quiet, and clean. This was my first time to marrakesh. Before visiting this city, make sure you have WiFi on your phone because you will get lost. I would also book everything before arriving. Learn about the dirham (Morocco money). Once you get here, people are always trying to figure out how to get money from you.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, friendly staff and great atmosphere. Absolutely loved it
Stayed 1 night in May 2018

10/10 Excellent

Ryan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel Choice in Marrakech
Authentic and classic Moroccan riad, spacious room and comfortable bed. Great location, just inside the Medina (Old City) Really appreciate the great service provided and the breakfast was great too.
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend
Had a great stay here - such a quaint riad in the middle of the Medina. The room was clean, a good size and exactly what we needed and the staff were charming and helpful. Breakfast was basic with bread, juice and then something extra that was different each day. It's also quite difficult to find being surrounded by small souks and we got lost a few times! But we had an amazing stay, would definitely recommend.

6/10 Okay

Cayla, Malaysia

Riad at one end of zouk
Overall satisfied. Have to pre-booked taxi at airport/riad so that the transporter will arrange some one to guide from road side as the riad cannot access directly by car. Only breakfast serve a bit late 7.45am. For those booked early excursion, have to take breakfast outside.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
It is extremely value for money in the the Médina and the service from the counter guy (sorry, I don’t know his name) is good.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was so helpful and friendly. I would stay there again.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy to spend time at this riad staff very friendly central location inside the Medina hired with the riad transfer from/to airport on time and profesional
Stayed 3 nights in Mar 2018

10/10 Excellent

Arash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Great hotel. Clean. Helpful staff. Fascinating location. Definitely recommend.
Stayed 2 nights in Feb 2018

10/10 Excellent

Gabriel, brighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent position
This riat is in the heart of the medina, love and clean the beast part is the staff the are there to help you and you fill is real. The places require some investment to give the experience and excellent start, if you stay for only couple of nights is lovely.
Stayed 10 nights in Dec 2017