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"We have been to PV many times but this was the first time at this resort. It is not a huge resort but just the right size and they had great shows at night. The staff was friendly and welcoming-especially Renee(greeted us right away) Fabian and Cristhian at Italian restaurant. Dalia lobby bar AMAZING and Alejandra at the pool bar by the adult pool. They were doing some renovations at the time but nothing to annoy you, only downfall was that a few bars and restaurants were not open due to this. We definitely would stay here again."

"Everything was great.. Food was very good, staff were great.. wouldn’t hesitate to go back "

"Safe,beautiful and incredibly helpful service oriented staff"

"This was a pretty great resort. Gym wasnt the best and it was pretty far from town, but overall good! "

"We enjoyed our stay thought the property thought the property is starting to show sign of repairs needed on the sidewalks and concrete areas. Didn’t like the soliciting of the time share for other Iberostar properties. Especially after traveling for 11 hours and I want to get to my room and rest and relax and enjoy the oceon view that part of the trip really turned me off "

"The iguanas at the Block 6 Adult pool were a treat to watch"

"The facility is newer, clean, standard size North American room, with a large shower, and amenities. The bed is firm and extremely comfortable. The rooftop is quite nice, new, clean and with good views. The young professional, welcoming, and helpful staff make this hotel. Santiago and Daniel were particularly helpful and listening to my poor Spanish while they spoke perfect English. "

"Being able to make eating reservations would make it better. With so many Canadians there, it would have better for the sports bar to carry NHL hockey games on the tv"

"We had another great stay at the Krystal Grand. J0SEFINA is an exceptional staff member who was outstanding at her job. The resort is very clean and all staff are friendly. The restaurants are wonderful (especially the Italian) and the buffet always had lots of choices. We were a bit disappointed in the show this year as they were much better last year. Thanks, Josefina for making our stay wonderful!"