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Hotel Santika Premiere Malang

4.0 star property
Hotel with free parking, near Alun-Alun Kota

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your current months are October, 2024 and November, 2024.
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November 2024

Photo gallery for Hotel Santika Premiere Malang

Outdoor pool
Breakfast buffet
Property grounds
Deluxe Room, 2 Single Beds | Minibar, in-room safe, desk, laptop workspace
Lobby sitting area

Reviews

8.8 out of 10

Excellent

Popular amenities

8.6 out of 10
Guests loved the amenities.
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premiere Room King Pool Access

Premiere Room King Pool Access | Minibar, in-room safe, desk, laptop workspace

Premiere Room King Pool Access

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Coffee/tea maker
Electric kettle
Minibar
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed (Premier)

Family Room, 1 King Bed (Premier) | Minibar, in-room safe, desk, laptop workspace

Family Room, 1 King Bed (Premier)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite Room, 1 King Bed

Executive Suite Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Executive Suite Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Jl. Letjen Sutoyo No. 79, Malang, East Java, 65141

What's nearby

  • Alun-Alun Kota - 4 min drive
  • MOG Mall Olympic Garden - 5 min drive
  • Brawijaya University - 6 min drive
  • Malang Town Square - 8 min drive
  • GOR Ken Arok - 9 min drive

Getting around

  • Malang Train Station - 8 min drive
  • Blimbing Station - 8 min drive
  • Surabaya (SUB-Juanda) - 90 min drive

Restaurants

  • ‪Bakso President Malang - ‬9 min walk
  • ‪Gang Djangkrik Restaurant - ‬3 min walk
  • ‪Kayu Manis Lounge - ‬6 min walk
  • ‪Kedai Mie Sutoyo - ‬4 min walk
  • ‪Kopi Janji Jiwa - ‬8 min walk

About this property

Hotel Santika Premiere Malang

Upscale hotel near Alun-Alun Kota
Located close to Malang Town Square and Brawijaya University, Hotel Santika Premiere Malang provides a terrace, a coffee shop/cafe and a garden. Treat yourself to spa services, such as a massage, a body treatment or a body scrub. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), luggage storage and a front desk safe
  • Meeting rooms, a 24-hour front desk and a gift shop
  • Guest reviews speak well of the overall condition
Room features
All 112 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Baths or showers, free toiletries and hairdryers
  • LCD TVs with cable channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: IDR 250000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Santika Premiere Malang
Santika Premiere Malang

Frequently asked questions

Does Hotel Santika Premiere Malang have a pool?

Yes, this property has an outdoor pool.

Is Hotel Santika Premiere Malang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Santika Premiere Malang?

Self-parking is free at this property.

What time is check-in at Hotel Santika Premiere Malang?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Santika Premiere Malang?

Checkout is at noon.

Does Hotel Santika Premiere Malang provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 250000 per vehicle applies.

Where is Hotel Santika Premiere Malang located?

Located in the heart of Malang, this hotel is within 3 mi (5 km) of Alun-Alun Kota, Brawijaya University and Malang Town Square. Hawai Water Park and GOR Ken Arok are also within 6 mi (10 km). Blimbing Station is 29 minutes by foot.

Hotel Santika Premiere Malang Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 37 out of 78 reviews" "
Rating 8 - Good. 31 out of 78 reviews" "
Rating 6 - Okay. 8 out of 78 reviews" "
Rating 4 - Poor. 2 out of 78 reviews" "
Rating 2 - Terrible. 0 out of 78 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a delightful experience at this hotel. The accommodations were superb, offering great value for money. The service provided was excellent, and I would certainly choose to stay here again in the future. However, I cannot recommend the spa service based on my personal experience; during my massage, I requested it to be stopped after just 10 minutes due to an unsatisfactory experience.
Stayed 3 nights in Feb 2024

8/10 Good

Jackie Chu

Stayed 2 nights in Oct 2023

10/10 Excellent

Pamela, Whitby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of hotel for the price. We had a family room with an upstairs mezzanine bedroom which was clean and great for a family of four. Pool, bar and restaurant were all good. Breakfast was one of the best buffets I have seen - so much choice it was impossible to try everything. Staff were very helpful and friendly - always greeted us with a smile and a 'hello'.

6/10 Okay

Supriya

Stayed 1 night in Oct 2022

8/10 Good

Diah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff friendly, overall was very nice stay
Stayed 2 nights in Nov 2021

10/10 Excellent

Aprilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Yuki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

FERRY UNTUNG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Sudrazat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2020

10/10 Excellent

Sudrazat

Stayed 4 nights in Jul 2020

8/10 Good

Symantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for family stay
We recently stayed in a family room at the Hotel Santika Premiere Malang. The two-level room was spacious and the kids enjoyed sleeping in the twin beds in the upstairs loft area. The breakfast was very good, as was the overall customer service and attentiveness. We would stay here again!
Stayed 2 nights in Feb 2020

10/10 Excellent

Mohamad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel with great Staff
Excellent hotel with warm friendly staff. Wide variety of buffet breakfast choices. Amenities are in tip tip condition. Location maybe not so central but Grab and Gojek transport services are very easy to get and very cheap. Overall this will be our hotel to go to when we visit Malang again.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it’s Santika
everywhere you stay at Santika Hotel, you’ll always get the same best servic
Stayed 2 nights in Jan 2020

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable and pleasant stay.
We have enjoyed our stay and very good and wide spread of local food for the breakfast buffet. Highly recommended and would definitely like to stay again if we ever return. A pity we did not have time to enjoy the simming pool.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Sep 2019

8/10 Good

Alexis, Mont-Royal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel layout. The sense of arrival, the seating area, the view toward the pool...the bathrooms of the rooms must be upgraded. Overall pleasant stay. Also they should maybe have a wine list, minimal but at least some options. Only beer at this hotel.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to down town. Good reputation and well managed. Been a regular customer since 2007.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
Amazing!!!
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management Staff take care to the guests and was really helpfull
Stayed 3 nights in Mar 2019

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous for Malang
Wonderful staff and hotel. Ideal location for central Malang and huge choice at Breakfast. Bedroom large (maybe could do with a bit more character- a picture or two!) but very clean. Will deffo return!
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

Benjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Fransiskus

Good.
Check in good and quick. Room is clean
Stayed 1 night in Aug 2018

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the best hotel in Malang
This must be probably best hotel in Malang. Great service, they allowed early check-in, clean rooms, rich and tasty breakfasts, pool with relaxing area around it. Wi-fi connection also good. If I ever go Malang again, Santika Premiere is my first choice!
Stayed 1 night in Jul 2018

6/10 Okay

ABDUL RAZAK

Liked: Cleanliness, room comfort
POOR SERVICE AND ATTITUDE - SANTIKA PREMIER MALANG
Upon arrival the FO agents did not ask for my credit card. So when I went to the restaurant I was asked to pay cash. FO agent did not follow standard SOP. In the restaurant during dinner for my wife and I my food came earlier and my wife food came 30 minutes later. Apparently the staff forgotten about my wife's food. The staff apologised and we left to our room. The waiter later came to our room to apologised and offered fresh fruits to compensate for their poor service. We refused because their service was sloppy and they need to be properly trained. The service staff attitudes including the FO staff need to be checked. Shame on the GM and management of Santika. The next morning we had breakfast later and I saw the restaurant staff having food from the buffet counter and left the insert empty. How can Santika has poor management of the service and staff.