Search Hotels Near Mahatma Gandhi University, Kottayam

"The staff were very helpful and competent "

"It was an amazing stay"

"Property should not advertise on Expedia. Had no record of our reservation and did not have one of the rooms we requested. Were not prepared for our stay at all. Adjusted by providing an extra room. None of them had toiletries and none of the TVs worked. One room was in back of hotel where people were burning trash and could smell in room. Would have given even lower rating but they did try and make things right but it just is an incompetent way of running a service oriented business by making the customer ask for everything. Just stop advertising on Expedia and any other site dont have access to see what people are reserving."

"Overall a good property to enjoy a quiet retreat"

"The staff here is just amazing! Always warm, smiling and friendly. Kudos to the mangement and staff for making the resort so welcoming and we get the sense that the staff is also very happy to be there and provide the best service I have experienced worldwide!"

"Outstanding service. "

"Great service "

"We were very impressed with our 4 days at The Zuri Kumarakom. We were surprised to be told that the property is about 25 years old, because it's superb maintenance suggested a much younger age to us. As we rode into the property, we were a bit shocked to see a lot of policemen around. And that turned into panic when they accosted our taxi cab at the hotel porch. I was looking for hotel staff to help us avoid the policemen and to whisk us into the reception. As the policemen unloaded our luggage from the taxi, we broke into laughter realizing that they were actually security staff from the Ambassador Security services! At the reception, Ms Sanu greeted us and readily accepted my request to see the other room types before we occupied the one I'd booked online via Expedia. We liked the villas the most, but it was way more expensive than what the two of could justify splurging. So we settled for an upgrade to the cottage and Ms Sanu helpfully processed the charge of the difference amount. It was an amazing experience to be in the quaint cottage right on the man made lake adjoining the mighty Vembanad Lake. At 4:30pm we went to the Lime Cafe for the complimentary high tea. There, we were offered a sunset ride on the shikara boat. It was quiet inexpensive at Rs 250 plus taxes per person. When we boarded, we realized we were the only ones on board. It was an amazing ride and Aswin was our impeccable host boatman. Our dinner was at the Lime Cafe and we ordered A La Carte as b"

"The views were great. The room was large, clean and cool. The staff were super helpful and happy to help. We loved the food in the restaurant . Would like to see a coffee machine in the restaurant. Would love to return."