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"I had an amazing stay at BB Puerta del Sol! This hotel exceeded my expectations in so many ways. First and foremost, the cleanliness was impeccable. The room was spotless, and it was clear that the staff takes great pride in maintaining the hotel. One of the best features of the hotel is how super quiet it is. Despite being so close to the bustling center of the city, my room felt like an oasis of peace, allowing me to relax and unwind after a day of sightseeing. The bed was absolutely amazing – incredibly comfortable and cozy, which made it hard to leave in the morning! I woke up every day feeling refreshed and ready to explore the city. A lovely touch was the daily delivery of fresh bread, donuts, and water right to my door every morning. It was such a nice surprise and the perfect start to my day. The staff were incredibly friendly and always available to help with any requests. They made me feel very welcome, and their warm hospitality really enhanced my experience. Lastly, the location is perfect – just a short walk from the city center, so everything is easily accessible. Whether you want to explore the shops, restaurants, or historical sites, you're right in the heart of it all. Overall, I highly recommend BB Puerta del Sol for anyone looking for a clean, quiet, and comfortable stay in a prime location with fantastic service!"

"Excellent location, beautiful hotel, lovely room. One female staff member at reception was particularly wonderful, wish I knew her name. We were given an upgraded room at no extra charge. Large breakfast buffet but pricey. Couldn’t use the rooftop lounge area due to weather and construction."

"Excellent"

"Great service, beautuful rooftop!"

"This Hotel definitely is a recommendation for everyone, not only for the location and the facilities, the food are stunning, the customer service that every single member of this Hotel offer makes you feel special, welcomed and appreciated. Me and my family had a great time here Very very recomended ! "

"The staff were courteous and helpful. The hotel was exceptionally clean. Restaurant was delicious. Very comfortable bar area."

"To much notice weekend "

"Beautiful hotel with helpful staff. Our room was upgraded to a lovely (very large for European standards) one. Within walking distance to many attractions. "

"It is a great hotel. Very convenient to the train and bus systems and the staff was impeccable "