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"Given this is a war situation, the level of hospitality and friendliness was outstanding. The staff were absolutely lovely. Also the food and drinks were superb; the Uzgar was brilliant, like drinking an old much-loved smoke stained shepherd's hut but lovely!! Thank you so very much everyone! The hotel is very pleasant indeed (but like all hotels I have stayed at in Ukraine the lack of a kettle and tea making facilities is a big issue for Brits! A kettle was available by request, thank you, but culturally Ukraine hotels need to embrace this going forward. It is pretty much a given standard internationally. It sounds petty and churlish I know, but it has surprising importance to many of us Brits!!!) The swimming pool, sauna and spa being in use in wartime was initially a challenge given the power outages, but the staff were keen to patiently explain how vital our contribution to Ukraine's economy really is. On the basis that we did spend money, make donations wherever we could, and generally sought to tip above our normal average whilst in Lviv, we accepted the logic and were very grateful for the facilities still being available. We would have fully understood if they were closed. All in all, a great stay and we were thrilled to see the hotel full at the weekend, well done Taurus! We shall definitely return in the autumn. Our very best wishes to you all. Slava Ukraini! David (UK)"