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"Overall good experience "

"Super staff very responsive they wants make you feel better than home."

"The staff was exceptional. Always waiting to see what we need and how they can help. Our room was perfect and the bed was so comfortable we slept great!"

"We booked Airport Kochi instead of Kochi Malabar by Reshmi Menon was amazing to arrange ammenties at Taj Malabar dinner reservations and sunset boat cruise n made our evening enjoyable Thank you Reshmi Menon excellent service "

"I had a lovely stay at this hotel - my room was large with a beautiful view of the pool, and the food was delicious. The staff were so courteous and helpful. I’d like to give special praise to Swaralaya - I was taken ill one day with an anaphylactic attack. By this point, I was alone, as the rest of the group I was travelling with had left. Swaralaya looked after me, calling an ambulance, and accompanied me to hospital. She stayed with me in the emergency room, and returned to visit me with fruit the next day. When I returned to the hotel, she helped me pack my suitcase. She was so calm and attentive, assisting me at a very difficult time."

"Very attentive and friendly staff. Room was very good and bathroom excellent. Slight issue with location of room which overlooked warehouse with trucks reversing constantly so alarms sounding most of the night. Will stay again but in a quieter room please!"

"it was awsome and very clean as well. the service and staff were excellent."

"Excellent customer service "

"Very pleasant "