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"Clogged drains, toilets that don’t flush, phones don’t work. This hotel needs a complete renovation . The restaurant was subpar with minimal choices Would not recommend this hotel"

"Thanh you "

"Immaculate rooms and hotel to Western Standards and better, with marble floor tiles in rooms and throughout the passages. The deluxe AC room has a comfortable king bed, good reverse cycle Air-conditioning unit as well as ceiling fan, bar fridge, stainless steel electric kettle, flat screen TV, premium quality linen, quilts and towels, and good Tata Tetley teabags and instant coffee with creamer and sugar is provided. The bathroom is clean, Western style with running hot and cold water 24 hours a day. The restaurant is good, and will make meals to order at odd hours like 3pm. The day reception Manager Anil Kumar is excellent, always answers the phone quickly and assists with all services requested including booking trains, autorickshaws and taxis and providing extra drinks. One free one litre sealed bottle of Romanov purified water is provided daily in the deluxe room, and extra bottles can be purchased for 20 rupees each, which staff bring to the room. They assist with shopping, transport and go above and beyond expectations. The night reception Manager was also good. The 2 room attendants, Manik and Vinod, are also excellent, and very helpful, weighed my suitcases for me repeatedly until they were within the 25kg airline requirement. I felt very safe as a solo female traveller and well looked after by the staff. This hotel presents well, is near a vegetarian restaurant, pharmacy, other shops & restaurants. Its a 15 minute 300 Rs tuk tuk ride to Amritapuri ashram"

"The property and service was good. All the staff were very polite and helpful.The only downside was that the Car parking facility is not attached to the main building."

"Noisy room provided, employee told me send the bill in my email address, didn't do "

"Parking issues No wifi Mosquito issues "

"This was my favorite hotel that I stayed in while in Kerala. The service was top notch - the staff went out of their way to make my stay comfortable and memorable! The property sits right on the water. The rooms are spacious. The food was wonderful. They helped me coordinate a canoe ride through the backwaters. In order to get to the property in this prime location, the car ride is on a small dirt road at the end."