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"The room was a bit dated, staff are friendly"

"Great time, from check-in, to kitchen staff, to cleaners, to entertainment, great value and lovely staff. Really enjoyed our time. Recommend the premier room pool view!! Closeness to beach is so ideal too, great for relaxation or a stroll to enjoy the sunset. Nice walk 15 min walk to Tropics Mall and shout out Vibrations cafe for a healthy vegan option outside of the great food provided at Balafon. Would definitely come again. "

"The property is well run. The food is delicious. The accommodations are alright; renovations are underway to update the rooms. The staff is spectacular. Every single one of them. The massages by Anna and Haidi were the best my friend and I had ever had, when compared across four continents. They were really impressive. I would go back in a heartbeat. "

"Great and supportive staff. Nice and safe environment. "

"The hotel was lovely, rooms are newly refurbished and are clean. Beds are comfy and are made up beautifully each day. The beach is nice and right on the hotel front, the security makes it feel very safe to relax on. The only thing I would say is there is always a lot of sellers from the markets who come up to you on the beach constantly. The food was good, especially the Sunday bbq. The staff are also super friendly and helpful and just want you to have the best possible stay. The management however were not as friendly and seemed to just walk around the resort only saying hello and speaking to people who were “deluxe” guests. The only problem we had was they originally booked us down as B&B when we had paid for all inclusive so we had an embarrassing confrontation with the bar staff when they told us we couldn’t have drinks or lunch !! But this was very quickly rectified luckily."