Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas
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Reviews of Raajkutir - IHCL SeleQtions

4 out of 5
Raajkutir - IHCL SeleQtions
89C Moulana Adul Kalam Azad Sarani, EM Bypass, Kolkata, West Bengal

Reviews

8.8

Excellent

Rating 10 - Excellent. 8 out of 16 reviews" "
Rating 8 - Good. 5 out of 16 reviews" "
Rating 6 - Okay. 3 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Denise

Liked: Cleanliness, staff & service
Could be better
Found the hotel very dated. Stay very friendly, area around the hotel was not clean.
Stayed 3 nights in Dec 2023

6/10 Okay

Anisha

Travelled with family and small children
Liked: Cleanliness, staff & service
Overall enjoyed our stay but there were far too many mosquitoes at the property. The property is not well lit especially during the evening folk dance and sandhya aarti which led to my 4m old baby being bitten by several mosquitoes. The dinner service took very long 1hr to get our food which was inconvenient as we had a young baby with us.
Stayed 1 night in Nov 2023

8/10 Good

Ipsita

Stayed 7 nights in Sep 2023

10/10 Excellent

Imteyaz Anwar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - as always!
It is always a pleasure to be back in the IHCL Raj Kutir. The team is warm and very hospitable.
Stayed 1 night in Aug 2023
Response from Ankur Gairola Hotel Manager on 7 Aug 2023
Dear Mr. Anwar, Thank you for choosing to stay at Raajkutir IHCL Seleqtions Kolkata, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services. We are grateful for the confidence and trust reposed in us, and we look forward to being of service again, and ensuring that you experience our best hospitality on all your visits. Once again, thank you for your visit and feedback, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards, Ankur GairolaHotel Manager

10/10 Excellent

Rina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely story and great experience
Stayed 2 nights in May 2023

8/10 Good

Naveen

Liked: Room comfort
Disliked: Staff & service
Different from the rest but that's about it
Good property at a good location. Well intending and warm staff however the processes are not fine tuned. The restaurant service (I'm terms of time to serve food) was tested several times with constant feedback but did not see any improvement...it was always painfully slow. Having said that each member of staff was patient and heard us out, they meant well but unable to improve speed of service. on the last day, one of the waiters asked to to releive the table for some other guests even though we had only arrived 20min ago. The weekend rush was heavy and the breakfast restaurant is too small to accommodate.
Stayed 2 nights in Apr 2023

8/10 Good

Vishal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was excellent. I was visting from the U.S. and I have not been to India in over 13 years. This place is quiet, out of the way of the main street and simply beautiful. I really have no complaints at all. Staff is very friendly and helpful and the food is amazing. I do not give a perfect rating because we all have room to make improvment on anything. However I will be staying here again and it was a great affordable stay.
Stayed 5 nights in Apr 2023

6/10 Okay

Ritima

Travelled with family
Disliked: Cleanliness, property conditions & facilities
food and beverages was good, its a good property but lacks upkeep
Stayed 2 nights in Apr 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has so much character, is clean, comfortable and ticks all the boxes at a great price. They even were happy to accommodate special requests including ordering flowers. On the last day we were presented with a cake as a thank you. I would most definitely stay with them again.
Stayed 4 nights in Feb 2023

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2023

10/10 Excellent

Annrita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was thrilled by the excellent hospitality received from all the staff starting from the reception to the Chef.
Stayed 2 nights in Feb 2023

8/10 Good

Reshma

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Oct 2022

10/10 Excellent

Kaushik, Langley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a unique combination of old and new Bengali cultural ambience which will be a delight for everyone. The hospitality is exceptional. The restaurant and food selections are excellent. The staff goes above and beyond to provide service to the customers. I will highly recommended this property to everyone. The gym has all the amenities. Did not use the swimming pool and so unable to comment.
Stayed 2 nights in Jul 2022

8/10 Good

Bharathi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay in raaj kutir
We invited friends over for dinner at raaj kutir. The food was good but i am unhappy with the staff as they were unaccomodating. We were seated outside east room but the weather wss humid and we requested to be moved inside. The staff refused saying that the inside tables were reserved but this wasn't true as the tables were unoccupied till the time we left at 10:45. On questioning they said that people had reserved but didn't turn up. This kind of behavior is not befitting a Taj property.
Stayed 1 night in Jul 2022

10/10 Excellent

Kartik

Liked: Cleanliness
Disliked: Amenities
A huge shout out to the amazing staff who did a fabulous job of managing the property. Although the amenities were sparse. Just got 1 small bottle of shampoo and body wash in 5 days of stay. Also no mention of other facilities in check in so didn’t know there was a pool till last day of check out.
Stayed 4 nights in May 2022