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"The staff were very helpful and competent "

"The hotel is near the beautiful back waters of Kochi, great trip there . A bit far away from Fort Kochi, but easily reachable with the car and driver service offered by the hotel . Very nice gardens and swimming pool"

"We found the Jasmine Bay restaurant to offer high quality food and exceptional service. Assistant restaurant manager Abhishek was a pleasure to meet and took great care of us as did the cook. The rooms itself are small and dated and charge is high (750$ a night) for quality as compared to equivalent resorts elsewhere which are new and have better comforts for lower prices. The landscaping is excellent and property is safe and the high yea and sunset views are phenomenal. "

"Nice location, excellent staff and service. "

"We enjoyed our stay although we had been concerned after reading a couple of recent poor reviews. We felt that these were unjustified. The property was remote and relaxing. Sometimes instructions needed to be repeated. Lunch and dinner were very nice although alcohol is not served. The rooms were very big and the staff were very polite. There are a selection of massages in the spa. "

"Lovely peaceful property. Very efficient staff organising airport transfers and cars. Good buffet breakfast and dinner options. "

"The staff were all friendly and helpful. Top notch customer service! The airport is 7 min drive away and the hotel has a shuttle. There is an iconic restaurant right next door too though the food in the hotel is excellent. "

"Great stay "

"Overall it was an amazing experience. Right from the time we entered to the time we left, the whole staff team ensured we are being taken care off at the best. Service was outstanding be it at the front desk, at the diner or breakfast buffet. The pool and the view was breathtaking and this was nothing short of a fantastic overall experience."

"The hotel was a good condition and the staff very responsive. The dinning options were limited."

"One of the best in the area "

"The reception when we first arrived was a bit frosty. The restaurant breakfast service was extremely poor. Our Valley view room had a toilet roll holder you find in some office buildings where roll is locked and tissue is pulled though a small gap. Two days in a row, the tissue was trapped and could not be pulled out. Each time this happens you hsve to call reception to get it sorted. I am sure I am not the only one to experience this so why not resolve it? One day we came back yo the room...