See all properties

Delta Hotels by Marriott Grand Okanagan Resort

4.0 star property
Boardwalk/promenade Kelowna hotel in Kelowna Central Business District with 2 hot tubs

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Delta Hotels by Marriott Grand Okanagan Resort

Aerial view
Exterior
Exterior
Ice skating
Meeting facility

Reviews

8.4 out of 10

Very good

Guests liked:

Clean rooms, friendly staff, property condition

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
The price is ₹10,818
₹12,549 total
includes taxes & fees
20 Dec - 21 Dec

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Grand Condo, 1 Bedroom

Grand Condo, 1 Bedroom | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Grand Condo, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Smart TV
Renovated in 2023
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Condo, 2 Bedrooms, Lake View (Balcony)

55-inch Smart TV with cable channels, TV, Netflix

Grand Condo, 2 Bedrooms, Lake View (Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Smart TV
Renovated in 2023
Hairdryer
  • Lake view
  • Sleeps 6
  • 2 Double Beds

View all photos for Grand Loft, 2 Bedrooms, Lake View (Balcony)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Grand Loft, 2 Bedrooms, Lake View (Balcony)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 88 sq m
  • Lake view
  • Sleeps 6
  • 2 Double Beds

View all photos for Grand Condo, 2 Bedrooms, City View (Balcony)

55-inch Smart TV with cable channels, TV, Netflix

Grand Condo, 2 Bedrooms, City View (Balcony)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 99 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Grand Room, 2 Bedrooms, City View (Balcony)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Grand Room, 2 Bedrooms, City View (Balcony)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 111 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 57 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Room, 3 Bedrooms, Lake View (Balcony)

55-inch Smart TV with cable channels, TV, Netflix

Grand Room, 3 Bedrooms, Lake View (Balcony)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 130 sq m
  • Lake view
  • Sleeps 8
  • 3 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, City View

Room, 1 King Bed with Sofa bed, City View | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed, City View

Highlights

Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Smart TV
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Lake View

Room, 2 Queen Beds, Lake View | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Lake View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Smart TV
Renovated in 2023
  • 28 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Dining table
Smart TV
Renovated in 2023
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Bedrooms, Lake View (Balcony)

55-inch Smart TV with cable channels, TV, Netflix

Grand Room, 2 Bedrooms, Lake View (Balcony)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 111 sq m
  • Lake view
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Smart TV
Renovated in 2023
Hydromassage showerhead
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Smart TV
Renovated in 2023
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Condo, 1 Bedroom

55-inch Smart TV with cable channels, TV, Netflix

Grand Condo, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 83 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Condo, 2 Bedrooms, City View (Balcony)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Grand Condo, 2 Bedrooms, City View (Balcony)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 99 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lake View

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Lake View

Highlights

Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Smart TV
Renovated in 2023
  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Smart TV
Renovated in 2023
Hydromassage showerhead
  • 28 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, City View

Room, Multiple Beds, City View | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, Multiple Beds, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Smart TV
Renovated in 2023
  • 28 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Lake View

Room, 1 King Bed with Sofa bed, Lake View | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed, Lake View

Highlights

Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Smart TV
  • 28 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Hyatt Place Kelowna
Pool
Pet-friendly
Free WiFi
Air conditioning
9.0 out of 10, Wonderful, (1240)
The price is ₹8,682
₹10,071 total
includes taxes & fees
24 Nov - 25 Nov
Hyatt Place Kelowna
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
1310 Water St, Kelowna, BC, V1Y 9P3

What's nearby

  • Waterfront Park - 2 min walk - 0.2 km
  • Prospera Place - 3 min walk - 0.3 km
  • City Park - 9 min walk - 0.8 km
  • Kelowna General Hospital - 2 min drive - 2.2 km
  • Orchard Park Mall - 5 min drive - 5.0 km

Getting around

  • Kelowna, BC (YLW-Kelowna Intl.) - 29 min drive

Restaurants

  • ‪CRAFT Beer Market Kelowna - ‬9 min walk
  • ‪O'Flannigan's Pub - ‬6 min walk
  • ‪Kelly O'Bryan's Neighborhood Restaurant - ‬9 min walk
  • ‪BNA Brewing Co. & Eatery - ‬4 min walk
  • ‪Skinny Duke’s Glorious Emporium - ‬9 min walk

About this property

Delta Hotels by Marriott Grand Okanagan Resort

Eco-certified hotel revitalised in 2023 and located near Waterfront Park
Located close to Tugboat Bay and City Park, Delta Hotels by Marriott Grand Okanagan Resort provides a poolside bar, a corner/local shop and a terrace. Active travellers can enjoy cycling at this hotel. Treat yourself to a massage, a facial or a body wrap at the on-site spa. The on-site American cuisine restaurant, OAK + CRU Social Kitchen, offers breakfast, lunch, dinner and happy hour. In addition to an art gallery on-site and shopping on-site, guests can connect to free WiFi in public areas.
You'll also find perks such as:
  • A seasonal outdoor pool and an indoor pool, with sunloungers
  • Full breakfast (surcharge), bike hire and valet parking (surcharge)
  • An electric car charging station, express check-out and a front desk safe
  • Luggage storage, ATM/banking services and concierge services
  • Guest reviews speak highly of the helpful staff and location
Room features
All 324 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as desk chairs and WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • 55-inch Smart TVs with Netflix, streaming services and cable channels
  • Wardrobes/cupboards, recycling and fridges

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (CAD 36 per night; includes in/out privileges)
  • Valet parking on site (CAD 56 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 14 to 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • OAK + CRU Social Kitchen

Family friendly

  • Dining table
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 14 meeting rooms
  • Conference centre (35,083 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable shower seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 10 floors
  • 3 buildings
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Major credit card only. This property does not accept prepaid credit, debit, or gift cards at check-in, for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
5 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee (May 15 – September 30): CAD 35.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 14 to 28 per person
  • Fee for in-room wireless Internet: CAD 9.95 per 24-hour period (rates may vary)
  • Covered self-parking fee: CAD 36 per night (in/out privileges)
  • Valet parking fee: CAD 56 per night
  • Pet fee: CAD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old.
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Delta Hotels Marriott Grand Okanagan Resort Kelowna
Delta Grand Okanagan Kelowna
Delta Hotels by Marriott Grand Okanagan Resort Hotel
Delta Grand Okanagan Resort Kelowna
Delta Grand Resort
Grand Delta Okanagan Resort
Grand Okanagan
Grand Okanagan Resort
Okanagan Delta Grand
Okanagan Grand Resort
Delta Grand Okanagan Hotel Kelowna
Delta Grand Okanagan Hotel
Delta Grand Okanagan Resort And Conference Centre
Delta Grand Okanagan Resort & Conference Centre Hotel Kelowna
Delta Grand Okanagan Lakefront Hotel
Grand Hotel Kelowna
Delta Hotels by Marriott Grand Okanagan Resort Kelowna
Delta Hotels by Marriott Grand Okanagan Resort Hotel Kelowna

Frequently asked questions

Does Delta Hotels by Marriott Grand Okanagan Resort have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Delta Hotels by Marriott Grand Okanagan Resort?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Delta Hotels by Marriott Grand Okanagan Resort on 20 Dec 2024 start from ₹10,817.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Delta Hotels by Marriott Grand Okanagan Resort pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 20 kg per pet. There's a fee of CAD 100.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Delta Hotels by Marriott Grand Okanagan Resort?

Self-parking is available for CAD 36 per night. Valet parking is available for CAD 56 per night.

What time is check-in at Delta Hotels by Marriott Grand Okanagan Resort?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Delta Hotels by Marriott Grand Okanagan Resort?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Delta Hotels by Marriott Grand Okanagan Resort located?

Located in Kelowna Central Business District, this spa hotel is within a 10-minute walk of Waterfront Park, Tugboat Bay and City Park. Knox Mountain Park and Orchard Park Mall are also within 3 mi (5 km).

Delta Hotels by Marriott Grand Okanagan Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 559 out of 1000 reviews" "
Rating 8 - Good. 216 out of 1000 reviews" "
Rating 6 - Okay. 102 out of 1000 reviews" "
Rating 4 - Poor. 68 out of 1000 reviews" "
Rating 2 - Terrible. 55 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love every part of this beautiful treat. From entering the front door , the fresh pleasing smell , the very polite and personable staff and many more that makes this my go to for my special moments. This time my husbands 60th birthday and our 37th anniversary. I am looking forward to my next birthday <3
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and we had a great visit. A lot to see and walkable distance
Stayed 1 night in Nov 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel staff was great . The property was beautiful. I would definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Dean and Joanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean comfortable quiet rooms with a beautiful view of the lake
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew, Kitimat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome leisure options!
Stayed 3 nights in Sep 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks to Manny
Stayed 2 nights in Nov 2024

4/10 Poor

Matt

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Dogs barking, kid screaming till all hours of the night. 5 star prices 3 star stay. Will not go back.
Stayed 1 night in Nov 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location of the property, and the cleanliness was great! Staff accommodated storage for our bikes, and the Over Height parking was a bonus as well!
Stayed 1 night in Nov 2024

10/10 Excellent

Isai

Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel the restaurant was not good though service wasn't good and food was cold. Otherwise good trip overall.
Stayed 1 night in Nov 2024

8/10 Good

Danielle

Travelled with family and small children, Business traveller
Liked: Cleanliness
The beds were comfortable. Don't bother paying more for a lake view.
Stayed 1 night in Oct 2024

10/10 Excellent

Rhiannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to Kelowna to visit the in-laws. Stayed at hotel excellent experience- lots to do for families (we didn’t do, however nice to see options) great staff, couldn’t do enough for us- we went few days after my surgery and staff couldn’t do enough to ensure comfort
Stayed 2 nights in Oct 2024

8/10 Good

Barbara

Travelled with partner
We couldn’t connect to the wifi, it took half an hour on the phone with a tech to get it working. The automated system was confusing. Hotel rates should be lowered in off season as the many amenities cannot be used. Casino had to be accessed by going outside in the cold due to staffing shortages.
Stayed 2 nights in Oct 2024

10/10 Excellent

Colin and Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of the lake, right on the waterfront, great for evening walk, and dinner options everywhere. Such a beautiful spot!
Stayed 1 night in Oct 2024

10/10 Excellent

Aidin, Burnaby

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team was super hospitable and helpful. They fixed my issue with my soft mattress. Very pleased with their proper response to my request.
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay!!!
Stayed 1 night in Oct 2024

8/10 Good

Jeremy

Stayed 1 night in Oct 2024

10/10 Excellent

Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Oct 2024

8/10 Good

Reagan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Great customer service. Our room was not opening, card reader totally died. Maintenance and front desk staff worked for hours to get us back in the room.
Stayed 5 nights in Oct 2024

2/10 Terrible

Jeff

Stayed 2 nights in Sep 2024

10/10 Excellent

Damon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning room and property. Thanks so much for having us!
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met all expectations
Stayed 1 night in Oct 2024

10/10 Excellent

Carla

Stayed 2 nights in Sep 2024

8/10 Good

Tami

Liked: Cleanliness, staff & service, property conditions & facilities
In Kelowna for a concert and it was right across the street from the hotel. So convenient!
Stayed 1 night in Oct 2024

4/10 Poor

Akmal

Travelled with family
No room service, swimming pool was dirty, people from outside came in and used table tennis then went to swimming pool. Unacceptable!
Stayed 2 nights in Oct 2024