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Thilanka Hotel

4.0 star property
Suburban hotel with free valet parking and 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Thilanka Hotel

Outdoor pool
Sun deck
Royal Room | Balcony view
Garden view
Deluxe Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Royal Room

Royal Room | Balcony view

Royal Room

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Egyptian cotton bed sheets
Ceiling fan
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
Ceiling fan
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Double or Twin Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
LCD TV
Premium bedding
Egyptian cotton bed sheets
Ceiling fan
Private bathroom
  • 45 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

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About the area

Map
#. 03, Sangamitta Mawatha, Kandy, 20000

What's nearby

  • Temple of the Tooth - 11 min walk - 1.0 km
  • Kandy Lake - 14 min walk - 1.2 km
  • Wales Park - 4 min drive - 3.3 km
  • Royal Palace of Kandy - 5 min drive - 4.1 km
  • Kandy General Hospital - 6 min drive - 4.2 km

Getting around

  • Kandy Railway Station - 13 min drive
  • Colombo (CMB-Bandaranaike Intl.) - 166 min drive

Restaurants

  • ‪Cafe 1886 By Salgado Bakers - ‬19 min walk
  • ‪Salgado Hotel & Bakery - ‬19 min walk
  • ‪Hideout Lounge - ‬17 min walk
  • ‪The Empire Café - ‬15 min walk
  • ‪Burger King - ‬5 min drive

About this property

Thilanka Hotel

Upscale hotel in a shopping district
At Thilanka Hotel, you can look forward to a terrace, a coffee shop/cafe and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An outdoor pool
  • Free valet parking
  • Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-in
  • A banquet hall, a front desk safe and free newspapers
Room features
All guest rooms at Thilanka Hotel offer comforts, such as 24-hour room service and premium bedding, in addition to amenities, such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Coffee/tea makers, ceiling fans and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: USD 10 for adults and USD 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1977
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 54.80

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately USD 10 for adults and from USD 5 for children
  • Airport shuttle fee: USD 60 per vehicle (one-way)
  • Rollaway bed fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Thilanka
Thilanka Hotel
Thilanka Kandy
Thilanka Hotel Kandy
Thilanka
Thilanka Hotel Hotel
Thilanka Hotel Kandy
Thilanka Hotel Hotel Kandy

Frequently asked questions

Does Thilanka Hotel have a pool?

Yes, this property has an outdoor pool.

Is Thilanka Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Thilanka Hotel?

Valet parking is free at this property.

What time is check-in at Thilanka Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Thilanka Hotel?

Checkout is at noon.

Does Thilanka Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 60 per vehicle applies.

Where is Thilanka Hotel located?

Situated in a shopping district, this hotel is within a 10-minute walk of Udawatta Kele Sanctuary and Kandyan Art Association & Cultural Centre. National Museum and Temple of the Tooth are also within 15 minutes.

Thilanka Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 35 out of 90 reviews" "
Rating 8 - Good. 33 out of 90 reviews" "
Rating 6 - Okay. 12 out of 90 reviews" "
Rating 4 - Poor. 6 out of 90 reviews" "
Rating 2 - Terrible. 4 out of 90 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jiwanka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay when visiting the temple. Hotel is well maintained, and the staff is excellent. Food selection and preparation is good.
Stayed 1 night in Sep 2024

8/10 Good

Isabel, Malaga

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2024

10/10 Excellent

simon, Andover

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

10/10 Excellent

J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Lorrie

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Porama

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the lobby manager provided excellent service and it almost felt like home to us.. Thank you and would definitely stay next time I visit Kandy
Stayed 6 nights in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
It was great!
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor staff attitude and service Good view and swimming pool though
Stayed 1 night in Feb 2020

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but....
This is a premier hotel. The room was generous and comfortable. The issues that distracted from our stay was the overpriced breakfast and dinner buffet. Overpriced in the sense that for the price charged the offering lacked a wow factor. There were some minor plumbing issues that weren't serious but indicative of a lack of attention to detail. The currency exchange rate offered was the worst that we encountered anywhere in Sri Lanka. Not something of which to be proud.
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, sharp practice. The photo of the swimming pool and some others that you have no your website for the Thilanka is NOT the Thilanka Hotel in Kandy. It is of some other hotel which is clearly on the coast. This hotel is described as a 4 star. This is clearly false from the moment you walk into ther cramped shabby building and are met by clearly untrained staff. It is at best a very weak 3 star hotel. The general condition of the place is shabby - dirty, badly painted, not maintained, liberally filled with insects and a swarm of mosquitoes at night. The food was appalling - cheap bread left out overnight, sweetened and watered down juices and coffee the like of which i haven't tasted in over 30 years. Staff were clueless, poorly trained and lacked the kind of essential English skills needed in this industry (and which we found in every other of the 7 hotels we stayed in in Sri Lankla during our stay). our room - the 'suite'!! A large leftover space at the end of the corridor with not a right-angle in the place. Curtains which didn't open; windows to a microscopic balcony whch had not been cleaned in a very long time; mosquitoes everywhere (and our driver's room had bed bugs meaning he had to sleep in the car! Three nights at this hotel cost more than a genuine 5 star hotel in Colombo - the Cinnamon Grand. All in all a rip-off. Despite complaining to the reception staff, nothing was done either because they could be bothered, didn't know what to do, or just forgot.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
WiFi Connection very bad
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I requested a quiet room months in advance but was given a noisy one overlooking the pool and restaurant. I was told the hotel was full but they agreed to change rooms after asking to speak with the manager. I booked half board but the waiter was adamant I was on BB and waved his sheet at me stating this. Very rude and unprofessional but he later admitted he was wrong after I suggested he check with the manager. Veg and non veg options were in the same heated trays and food items were not all labelled to indicate what was veg. Horrendous experience with onward transport arranged through hotel. It was expensive but I was promised a new comfortable car with large boot. I complained to the transport owner after getting an old rusty dented vehicle which didn’t fit our bags. He was very rude and said look elsewhere! Ended up with a 13 year old van which was stopped by other drivers on route as the buffer was falling off and then stopped working near the destination as ‘ it struggles with hill climbs’ so we had to stop and let the car rest and drive slowly . The driver was however excellent and professional in dealing with the poorly maintained vehicle. I would recommend booking a vehicle privately and checking the condition the day before. I asked to speak with the general manager a few times during the stay but was told he was not available. Poor customer service and apathetic management
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great breakfast, good location. Building a bit of a slap job but rooms are huge and have all you need
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but found the corridors echoed making it a bit noisy. Friendly staff. Could do with a gym though
Stayed 1 night in Dec 2019

10/10 Excellent

Darren

Stayed 2 nights in Nov 2019

4/10 Poor

Ben, Sydney

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Water dripping from ceiling, water heater intermittent, drainage problems in the bathroom, lots of mosquitoes in the bedroom. Staff are nice but seemed sleepy and inattentive. When checking out, guy at reception really couldn’t care less if I dropped dead in front of him. Unpleasant. Wouldn’t stay here or at any Thilanka hotels again.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Food was excellent. Clean room.
Stayed 1 night in Sep 2019

6/10 Okay

Sena, Adelaide,Australia

Business traveller
Location is quite convenient. Cleanliness is satisfactory. Room airconditioner is very noisy.
Stayed 2 nights in Sep 2019

10/10 Excellent

Indika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay :)
SO welcoming and a VERY early check -in with huge smiles. Great variety at breakfast and an AMAZING view. Close to lake, town and sights - walking distance.
Stayed 2 nights in Jul 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Style in Kandy
Beautiful outdoor pool area and garden Very good food (half board) with excellent variety of local and western cuisine Comfortable room with balcony and view of the forest
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great location and the room is big. We’re happy 😊😊
Stayed 1 night in Jun 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would go back
Nice place; good staff; breakfast was a bit disappointing, also no fotness center. Great views, hotel is a bit dated and worn in some places but overall nice.
Stayed 2 nights in Jun 2019