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The Richmond House Grand

3.0 star property
Colonial hotel with 2 restaurants and 24-hour front desk

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December 2024

Photo gallery for The Richmond House Grand

Suite | 1 bedroom, minibar, in-room safe, desk
Reception
Front of property – evening/night
Aerial view
View from property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Room

Highlights

Balcony
Air conditioning
LED TV
Separate bedroom
Ceiling fan
Private bathroom
Minibar
Free bottled water
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room

Room amenity

Standard Room

Highlights

Balcony
Air conditioning
LED TV
Separate bedroom
Ceiling fan
Private bathroom
Minibar
Free bottled water
  • 18 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, desk

Suite

Highlights

Balcony
Air conditioning
LED TV
Separate bedroom
Ceiling fan
Bathrobes
Private bathroom
Minibar
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About the area

Map
195/56 Richmond Hill Lane, Heerassagala, Kandy, Central

What's nearby

  • Kandy General Hospital - 5 min drive
  • Kandy Clock Tower - 6 min drive
  • Kandy Lake - 6 min drive
  • Wales Park - 7 min drive
  • Temple of the Tooth - 9 min drive

Getting around

  • Kandy Railway Station - 12 min drive
  • Colombo (CMB-Bandaranaike Intl.) - 168 min drive

Restaurants

  • ‪Sala Thai - ‬4 min drive
  • ‪KFC - ‬4 min drive
  • ‪Soul Food - ‬7 min drive
  • ‪Burger King - ‬6 min drive
  • ‪Kandyan Muslim Hotel - ‬6 min drive

About this property

The Richmond House Grand

Hotel near Kandy General Hospital
Located close to Ceylon Tea Museum and Kandy Garrison Cemetery, The Richmond House Grand provides a terrace, a garden and a library. Make sure that you enjoy breakfast and dinner, along with local and international cuisine and garden views at the two on-site restaurants. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Express check-out, express check-in and smoke-free property
Room features
All guest rooms at The Richmond House Grand boast comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Balconies, cots/infant beds and electric kettles

Languages

English, Japanese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: USD 5 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 4 floors
  • Colonial architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 12:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are available for USD 10.0 per day

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 05 per person
  • Airport shuttle fee: USD 75.00 per vehicle (one way)
  • Crib (infant bed) fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

Property is also known as

RICHMOND HOUSE KANDY Hotel
RICHMOND HOUSE KANDY
The Richmond House Kandy Hotel Kandy
Richmond Kandy
Richmond House Grand Hotel Kandy
The Richmond House Kandy Hotel
Richmond House Grand Kandy
Richmond House Grand
The Richmond House Grand Hotel
The Richmond House Grand Kandy
The Richmond House Grand Hotel Kandy

Frequently asked questions

Is The Richmond House Grand pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Richmond House Grand?

Self-parking is free at this property.

What time is check-in at The Richmond House Grand?

Check-in begins at 12:30 PM.

What time is check-out at The Richmond House Grand?

Checkout is at 11 AM.

Does The Richmond House Grand provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 75.00 per vehicle applies.

Where is The Richmond House Grand located?

Situated in the historical district, this hotel is within 3 mi (5 km) of Ceylon Tea Museum, Kandy General Hospital and Asgiriya Stadium. Kandy Clock Tower and Wales Park are also within 3 mi (5 km).

The Richmond House Grand Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 42 out of 75 reviews" "
Rating 8 - Good. 24 out of 75 reviews" "
Rating 6 - Okay. 9 out of 75 reviews" "
Rating 4 - Poor. 0 out of 75 reviews" "
Rating 2 - Terrible. 0 out of 75 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ramdial

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel!
I was there for the first ten days in March, 2020 and really enjoyed the relaxing atmosphere and warm hospitality by the staff and owners. Would definitely return!
Stayed 9 nights in Feb 2020

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Choice in Kandy
Wonderful rooms and hospitality overlooking the city. Would highly recommend. The hotel manager was fantastic and very accommodating. Meals were good. We were a large party and had much of the hotel to ourselves in the main building (there is another across the street).
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
All rooms had balconies with a pleasant view. We saw lots of monkeys frolicking on the roofs of adjacent buildings. Not much in the way of grounds or other facilities but the lobby was comfortable.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful house with stunning views over Kandy. We were welcomed by the lovely staff and served a fabulous meal.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High above town, amazing view, Private, Great chef, best tomato soup ever.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Richmond House was one of the best venues we stayed at during our visit to Sri Lanka. The staff was wonderful and made sure we saw what we wanted to see during our stay. We were able to book the car and driver while we stayed and he went above and beyond in getting us to our next destination. Very beautiful and worth every penny we spent- and very reasonable in prices. Fabulous experience and recommend the establishment to anyone wishing to stay in Kandy.
Stayed 1 night in Mar 2019

10/10 Excellent

michael, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place but little out of the way
Lovely room with great views of Kandy. Excellent food with friendly staff. Only problem is steep narrow road to hotel and bit out of the way. We had a driver with car so was OK
Stayed 1 night in Feb 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A grand old building indeed!
Great view of Kandy and the surrounding mountains from the balcony. A little tired looking overall but still a nice and interesting building. Very comfy beds. We enjoyed the buffet breakfast and also had a nice dinner there one evening. A bit of a mission getting up and down the hill but we were in a car so it wasn’t a problem for us. Staff were very attentive and friendly.
Stayed 2 nights in Feb 2019

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Great option is staying in Kandy
Large spacious rooms and very friendly staff. We got a free upgrade to a suite which was huge and had spectacular views over the valley in Kandy. The room had everything needed and was very comfortable. Good selection at breakfast with staff always on hand to assist. Very close to Kandy so handy for trips around the area.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Kesavan

Liked: Staff & service, property conditions & facilities, room comfort
Needs a little bit more tlc, the rooms
It was a great location and staff are friendly and helpful. There are things to be refined in the rooms, needs a little bit of maintenance. Overall good 😊
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Very charming hotel with wonderful staff Breakfast was expansive and good quality
Stayed 2 nights in Aug 2018

10/10 Excellent

chris, Country NSW Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view over the valley. A great hotel.
This is a beautiful property. Well maintained and tastefully decorated. Service was excellent and friendly. Noting too much trouble. Dining room was well staffed and food was average.
Stayed 1 night in Aug 2018

8/10 Good

Ross, Canberra, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel up in the hills
We enjoyed our stay in this hotel which has a lovely view over Kandy. It’s a bit hard to get to, but OK by tuk tuk or car. It would be a long walk into town and an extreme climb back. The staff were very friendly and always trying to please.
Stayed 3 nights in Aug 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2018

8/10 Good

jyoti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely views, excellent staff
A boutique hotel with a colonial touch. The hotel is located in a residential area on a hill, a short tuk tuk ride away from the city. Nuwan from the hotel emailed me confirming the booking and the directions to the hotel. The staff is very courteous and helpful and communicated with just manageable English. The room was spacious, clean and had a lovely view of the hills, especially the morning fog/ mist and the evening setting sun. The room has a refrigerator and tea/coffee kettle, the TV had more than 100 channels and wifi was good. The bed was comfortable. Considering the secluded location, we had opted for half board. The food was average but the service exceptional. Will recommend it for people who want a bit of solitude yet stay near the city.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay! love this hotel!
beautiful hotel, lovely food, room was very nice and great view from the balcony over kandy. we had a great stay and would definitely go back. also had a room for our driver!
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with a gorgeous view
Beautiful hotel with a gorgeous view at a great value -- no complaints!
Stayed 1 night in Mar 2018

8/10 Good

Avik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous interiors and magnificient view.
The hotel itself is hard to get to since it's on a really narrow winding hill road. However , the views from the balcony are completely spectacular ( we had 2 suites) . It came with breakfast and dinner included and both were fairly standard. Wifi was weak to the point of not working , in the suites. The rooms and bathrooms were completely massive and filled with gorgeous furniture. Highly recommend this hotel for the grand experience. Price was fairly reasonable too for the suites. We did have to kill one spider in the bathroom but as seasoned travelers it didn't affect us too much :)
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely views up a windy track
Great staff, lovely views over landscape, half board gave us a super buffet , tuk tuk ride down into town a good experience
Stayed 1 night in Feb 2018

10/10 Excellent

Damian, Ibiza Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kandy
Amazing stay with very friendly hosts !! Highly recommended..
Stayed 2 nights in Jan 2018

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view from the room
Amazing hotel. Very friendly staff
Stayed 2 nights in Jan 2018

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't fault it
Amazing view and spotless with comfy beds. Attentive staff. Generous breakfast. Can't fault the hotel. However it is quite high in the hills requiring an exciting tuk tuk ride to and fro
Stayed 1 night in Jan 2018