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"Good hotel, clean and well located. Staff very helpful. However there were quite a few children running and making noise on my floor late at night. I would have hoped that this would be addressed but it was not."

"Outstanding hotel and staffs. Service is second to none. They exhibited the traditional Japanese hospitality and treated guests with respect. This is the best hotel I experienced in the past several years in Japan. On the 5th floor, the gorgeous Fuji mountain is like right on your backyard. The dinner and breakfast were super. I definitely will stay at this hotel again next trip."

"Lovely room and view!"

"We had a wonderful, relaxing, traditional stay here! The staff were incredibly nice and the meals they prepared for us were amazing. The room and views were calming and beautiful!"

"Hoshinoya Fuji is just so beautiful and serene. We stayed for two nights and had the most comfortable bed we slept in during our long trip to Japan. Service was very quick and gracious, always there to book a cab for us (no uber in this area) or bring us an in-room curry at the last minute. Donald hooked us up with amazing recommendations for hiking Mt Fuji and Aokigahara Forest. The breakfast and dinner prepared by the hotel were plentiful and delicious. The walls in our room were a little dirty seemingly from people’s suitcases rubbing against them but overall the room was absolutely incredible with a stunning view of Mt Fuji, very quiet and comfortable. There were also outdoor backpacks to rent for free that had things like binoculars, cushions, and little fig/granola type bars in them, which was great so that we didn’t have to use our travel backpacks! Our favorite feature of this hotel was the patio set up with had a table on it flanked by large cushions and lined with a heated blanket that we fell asleep sitting at the first night! It is the size of a bed and just as comfortable/warm, but outside!! We loved it! The only things we would change are 1) the shower - it’s a handheld in a bathtub that makes it really easy to spray water all over the bathroom if you’re not careful… maybe just add a normal shower head? The pressure and temperature were great though. And 2) an outdoor hot tub! 😆 Thanks for a great stay, Hoshinoya! "

"Simply fantastic :)"

"Fantastic Mount Fuji view"

"Venetian styled oasis! Glorious baths in your hotel room with epic views of Mt. Fuji. Free shuttle rides to Kawaguchiko station daily. Amazing private baths with different styles that you can use for free without reservation. Free snacks, wine, coffee/tea, and late night ramen. What else can you ask for? 10/10"

"After a few rainy days in Tokyo, we arrived at this hotel still under grey skies, and with not much hope of seeing Mt. Fuji. Hiowever, on opening the curtains the next morning...Wow!! What a site! The view of Fuji from our room was stunning, magnificent! The room was nice an big, although perhaps a little dated (some USB ports would be nice!), but overall, can't complain! We took advantage of the hotel shuttle bus into town, which is very useful, although could be more frequent than once an hour, and has to be pre-booked during busy hours (early morning etc). Additionally, the final service back from town is 19:45, which means there's not really an opportunity to experience the restaurants in Fujikawaguchiko unless you get a taxi back. But to be honest, I would have happily walked back to the hotel to see that view!"