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Alpenhotel Fernau

4.0 star property
Family-friendly hotel with full-service spa and free local area shuttle

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Alpenhotel Fernau

Exterior
Property grounds
Minibar, in-room safe, free WiFi, bed sheets
Lounge
Reception

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
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Room options

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony | Minibar, in-room safe, free WiFi, bed sheets

Superior Double Room, Balcony

Highlights

Balcony
Separate sitting area
Heating
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hairdryer
Bathrobes
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Single Room (Kat. B)

Standard Single Room (Kat. B) | Minibar, in-room safe, free WiFi, bed sheets

Standard Single Room (Kat. B)

Highlights

Balcony
Heating
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Free bottled water
Minibar
  • 18 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room (Kat. A)

Comfort Double Room (Kat. A) | Minibar, in-room safe, free WiFi, bed sheets

Comfort Double Room (Kat. A)

Highlights

Balcony
Heating
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Free bottled water
Minibar
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Balcony (Kat. B)

Standard Double Room, Balcony (Kat. B) | Minibar, in-room safe, free WiFi, bed sheets

Standard Double Room, Balcony (Kat. B)

Highlights

Balcony
Heating
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Free bottled water
Minibar
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Scheibe 66, Neustift Im Stubaital, Tirol, 6167

What's nearby

  • Elfer Gondola - 15 min walk
  • Ski Lift Neustift - 16 min walk
  • Elferbergbahn - 16 min walk
  • Schlick 2000 Ski Resort - 15 min drive
  • Stubai Glacier Cable Car - 21 min drive

Getting around

  • Unterberg-Stefansbrücke Station - 22 min drive
  • Innsbruck (INN-Kranebitten) - 24 min drive

Restaurants

  • ‪HERR KLAUS - Das Restaurant - ‬10 min walk
  • ‪Panorama Restaurant Elfer - ‬29 min drive
  • ‪Pizzeria Salute - ‬5 min drive
  • ‪Bottega No. 13 - ‬10 min walk
  • ‪Tyrol Cafe-Restaurant - ‬7 min walk

About this property

Alpenhotel Fernau

Upscale family-friendly hotel near Elfer Gondola
Located close to Schlick 2000 Ski Resort and Serlesbahn, Alpenhotel Fernau provides a terrace, a coffee shop/cafe and a garden. Adventurous travellers may like the mountain biking at this hotel. Treat yourself to a massage at the on-site spa. The on-site restaurant offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a playground and a hair salon.
You'll also find perks such as:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a free local area shuttle and bike hire
  • An outdoor tennis court, express check-out and express check-in
Room features
All guest rooms at Alpenhotel Fernau offer comforts, such as dressing gowns, as well as amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping and phones

Languages

English, German, Hungarian, Italian, Romanian, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 8:00 PM on request
  • Free area shuttle
  • Area shuttle
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Outdoor pool
  • Playground
  • Trampoline

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance

More

  • 4 floors
  • Banquet hall
  • Built in 1979
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 7:30 AM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between 26 September and 8 October.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 17 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 1)
  • Pet fee: EUR 17 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Alpenhotel Fernau Hotel Neustift Im Stubaital
Alpenhotel Fernau Hotel
Alpenhotel Fernau Neustift Im Stubaital
Alpenhotel Fernau
Alpenhotel Fernau Hotel
Alpenhotel Fernau Neustift Im Stubaital
Alpenhotel Fernau Hotel Neustift Im Stubaital

Frequently asked questions

Does Alpenhotel Fernau have a pool?

Yes, this property has an outdoor pool.

Is Alpenhotel Fernau pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 17 per pet, per day. Service animals are exempt from fees.

How much is parking at Alpenhotel Fernau?

Self-parking is free at this property.

What time is check-in at Alpenhotel Fernau?

Check-in start time: 7:30 AM; check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Alpenhotel Fernau?

Checkout is at 11 AM.

Does Alpenhotel Fernau provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM-8:00 PM on request. A fee of EUR 55 per vehicle applies.

Where is Alpenhotel Fernau located?

Located in Neustift Im Stubaital, this family-friendly hotel is 0.8 mi (1.3 km) from Elfer Gondola, and within 9 mi (15 km) of Schlick 2000 Ski Resort and Serlesbahn. Golden Roof and Alpenzoo are also within 20 mi (32 km).

Alpenhotel Fernau Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 8 out of 13 reviews" "
Rating 8 - Good. 5 out of 13 reviews" "
Rating 6 - Okay. 0 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Kit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute classic Austrian hotel
Great service, beautiful property. Worth spending significant time.
Stayed 1 night in Jun 2022

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Alpenhotel Fernau was a very lovely accommodation. The staff was very helpful and courteous.
Stayed 3 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the single room I had with its lovely balcony. It was very clean and had a nice sized solid wardrobe, a very comfortable mattress and a little table. There’s a lift to all the floors. The thing I didn’t like was the amount of food left uncovered in the buffet part of breakfast and evening meal. There were flies around and they could easily land on the food. The food itself was well cooked and nicely presented. There was not always a vegetarian option but one would be made if you asked.
Stayed 7 nights in Jul 2019

10/10 Excellent

John, Maine, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great room but the view from our balcony was extraordinary
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Service im Hotel Fernau war sehr gut. Was ich persönlich schade fand war, dass dass der Pool erst nach 7.30 Uhr nutzbar war. Ein kurzer Schwumm vor dem Frühstück hätte ich sehr geschätzt. Das Frühstück gab es leider erst ab 7.30 Uhr. Ich finde man sollte in einem Hotel, das sich in einem Ort befindet der Ausgangspunkt für diverse Wanderungen ist, bereits ab 7.00 Uhr frühstücken können.
Stayed 7 nights in Jul 2020

10/10 Excellent

Roli, Zürich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles Bestens so soll es sein und faire Preise. Sauber freundlich und gute Küche so machen Ferien spass
Stayed 4 nights in Jul 2020

10/10 Excellent

Jiri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Silvester Urlaub
sehr schönes Hotel uns (Fam. 2Erwachsene und 1Kind) hat es sehr gut gefallen unserem Aufenthalt geben wir 4,8 von 5 Punkten
Stayed 7 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Dan Stephan, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and very serviced staff!
Very nice staff and owner, got two rooms instead of one for just 5 Euro more without asking. Great service and very friendly staff, beautiful location and view! Very silent with great nature around. The night we came they had local livemusic, typical from the alps. Very lively and nice! Great place to stay and was offered free garage without asking, came with a special car so guess the owner was extra friendly which was highly appreciated! In this place they know service which is not very common in Germany and Austria!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A five star experience
I cannot find any bad words To describe Alpenhotel Fernau. The hotel was beautiful, staff was helpful and knew what they were doing, breakfast was great and hiking in the area was just unbelievable. If you happen To stay in the hotel and they happen To arrange a grillabend during your stay, make sure you're participating. The only negative thing- as nowadays almost everywhere- is the annoying know-it-all, want-it-all, can't-really-behave tourists who-sad To say- are usually Brits.