"We had a lovely stay here, the staff were very accommodating helping with any questions we had. They also gave us many recommendations for activities in Hanoi. The location was excellent, perfectly situated in the old quarter. The room was nice and the bed was comfortable"

"Our first hotel in Vietnam and what an excellent place to start. The staff are very friendly and helpful.. Breakfast was good. The trips they organized (Halong Bay and Ninh Binh) were better than expected and also well priced. I would have no hesitation in recommending this hotel to friends and ..."

"The staff was very attentive. Great customer service. Phenomenal location, relaly close to everything. Definitely would recommend"

"Great stay, room, facilities and staff all very good. Good area but I personally preferred staying closer to the lake"

"Had an amazing time in Hanoi and room was spacious and clean. Receptionist Tony was also very attentive and showed us lots of hospitality. I'll highly recommend anyone looking for a convenient spot to stay in Old Quarters to try out Imperial Hotel & Spa."

"Great breakfast and spa. Staff were very friendly and went above and beyond. Hotel is in a very centralised location, which is good."