Hotel San Alejandro

3.0 star property
Havana hotel in Municipality of Marianao with 24-hour front desk and bar/lounge

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Photo gallery for Hotel San Alejandro

Minibar, in-room safe, desk, laptop workspace
Restaurant
Shower, free toiletries, towels
Front of property
Minibar, in-room safe, desk, laptop workspace

Reviews

4.8 out of 10

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
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Room options

Available filters for rooms
Showing 2 of 2 rooms

Standard Room

Highlights

Air conditioning
TV
Private bathroom
Minibar
Satellite channels
Daily housekeeping
Laptop workspace
Wardrobe
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Single Room

Highlights

Air conditioning
TV
Private bathroom
Minibar
Satellite channels
Daily housekeeping
Laptop workspace
Wardrobe
  • Sleeps 1
  • 1 Single Bed

Similar properties

About the area

Map
Avenida 31, Esquina 76 y 78, Marianao, Havana, 2304

What's nearby

  • Cira Garcia Central Clinic - 5 min drive
  • Malecón - 7 min drive
  • José Martí Memorial - 8 min drive
  • Hotel Capri - 10 min drive
  • Hotel Nacional de Cuba - 10 min drive

Restaurants

  • ‪Cabaret Tropicana - ‬9 min walk
  • ‪Lm Bar - ‬10 min walk
  • ‪New George - ‬2 min drive
  • ‪La Maison De Los Modelos - ‬3 min drive
  • ‪Bella Ciao - ‬3 min drive

About this property

Hotel San Alejandro

Hotel located in Municipality of Marianao
Hotel San Alejandro provides amenities, such as a garden and a bar. Stay connected with in-room WiFi (surcharge).
Other perks include:
  • Free self-parking
  • Extended parking, a ballroom and tour/ticket information
  • Meeting rooms, a 24-hour front desk and a gift shop
Room features
All 78 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as safes and WiFi.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per hour)

Parking and transport

  • Free self parking on site
  • Extended parking on site

Food and drink

  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • Lift

More

  • 3 floors
  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 1 per hour (rates may vary)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel San Alejandro Havana
San Alejandro Havana
Sercotel San Alejandro Hotel Havana
Sercotel San Alejandro Hotel
Sercotel San Alejandro Havana
Hotel San Alejandro
San Alejandro
Sercotel San Alejandro
Hotel San Alejandro Hotel
Hotel San Alejandro Havana
Hotel San Alejandro Hotel Havana

Frequently asked questions

Is Hotel San Alejandro pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel San Alejandro?

Self-parking is free at this property.

What time is check-in at Hotel San Alejandro?

Check-in start time: noon; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel San Alejandro?

Checkout is at 11 AM.

Where is Hotel San Alejandro located?

Located in Municipality of Marianao, this hotel is within 3 miles (5 km) of Monte Barreto Ecological Park, José Martí Monument and Almendares Park. Cira Garcia Central Clinic and Placental Histiotherapy Center are also within 3 miles (5 km).

Hotel San Alejandro Reviews

Reviews

4.8
Rating 10 - Excellent. 2 out of 25 reviews" "
Rating 8 - Good. 3 out of 25 reviews" "
Rating 6 - Okay. 7 out of 25 reviews" "
Rating 4 - Poor. 4 out of 25 reviews" "
Rating 2 - Terrible. 9 out of 25 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

4.6/10

Amenities

4.4/10

Property conditions & facilities

Reviews

6/10 Okay

athanasios

Travelled with group
Disliked: Property conditions & facilities, room comfort
Journey back in time
This is a government hotel. Somehow rundown and far from the center of Havana
Stayed 3 nights in Feb 2020

4/10 Poor

mark

Disliked: Staff & service
Very disapointed and screwed over
You got a prize if you could make the receptionist smile, no one won it. She told us She had a cambio. Didnt go to bank and they didnt exchange sterling even though she knew I was from England Left is with 20 cuban to make our way to restauant and Tropicana club. Our door wouldnt shut . I had to lock my wife in the room when I left the hotel.
Stayed 1 night in Jan 2020

2/10 Terrible

TraceyC, Vancouver, BC

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The ac had no off or any switch for that matter. The bed was lumpy and the mattress so thin, that no mater what way I moved I had a spring in some part of my body. As for the pillow it was hard and thin - had to fold it over. The hotel also had two bar areas but no food. We managed to buy a few bottles of water, there were none in the room, and hunkered down for the night. Almost nothing in the area either. We stayed here because it was closer to the airport and we had an early flight, but it was not a pleasant stay by any means.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
They couldnt find itinerary. Had to pay cash. You will reimberst me!
Stayed 2 nights in Jan 2019

6/10 Okay

Fecunda,Gianne, Curacao, Netherlands Antilles

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Like: Staff very very friendly. Did not like: Elevator out of order during the entire stay. Filthy toilets.
Stayed 10 nights in Jul 2018

8/10 Good

Rafael, Aruba

Liked: Cleanliness, staff & service, room comfort
I didn't like the lift that sometimes work and others not. Neither I like the arrangement for taxi's.
Stayed 5 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
it was ok, just slept for one night for flight
we were a bit afraid of picking this hotel cuz the reviews were bad, but it was ok than we expected. staff speak english, room was clean, bell boy was kind, and they prepared a bread for breakfast because we checked out early morning(we requested though) the only bad thing was hot shower didn't work.
Stayed 1 night in Mar 2018

6/10 Okay

Cristiane

Disliked: Property conditions & facilities
Ok hotel
It was ok the bathroom was horrible towels were too small didn't cover the body. Shower curtain was dirty and ripped off. No rug either
Stayed 3 nights in Aug 2017

8/10 Good

Jose, Melbourne, Australia

Liked: Cleanliness, staff & service
Nice hotel but needs improvement
Nice building but the facility needs to upgrade to stay in the business. At least minimum 25 occupants is needed. The staff are fantastic & friendly but needs to improve communication (english). Our especial thanks to the receptionist & to the waiter at the restaurant well done
Stayed 4 nights in Aug 2017

4/10 Poor

mike, new zealand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
old and noisy
This hotel was old and we had a noisy room (as most rooms seem to be above the noisy bar down stairs.) the reception booked our taxi to the airport abundant a car with no where near enough room for 4 plus luggage arrived - packs on knees etc and no one seemed to care. Rate to airport was higher than expected. They did allow an early checkin which was good.
Stayed 1 night in Aug 2017

2/10 Terrible

VICKI, AUSTRALIA

Disliked: Cleanliness, property conditions & facilities, room comfort
TERRIBLE AND HORRIBLE
THE HOTEL WAS LESS THAN SATISFACTORY IN CLEANLINESS AND NOT WORTH THE INFO EXPEDIA HAD ON ITS RATINGS AND CLEANLINESS AND WAS DEFINATELY NOT IN THE CBD AREA..
Stayed 2 nights in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No one spoke English and they do not have wifi...
No one spoke English and they do not have wifi... the food had no taste.
Stayed 2 nights in Jun 2017

2/10 Terrible

Nyan, Vancouver, B.C. Canada

Disliked: Staff & service, property conditions & facilities, room comfort
Pay more and go somewhere else
I didn't expect much: I was in China befoe it opened up completely. I arrived late because the direct flight from Toronto to Havana arrives at 11:30 anyway. The lobby was dark and the building was like a former hospital. I chose this because it was the closest in distance to the airport and the price was lowest (but still cost me about 100!) 1. The room light was not working. The bellman knows it but didn't do anything. I had to rely on the bathroom light. 2. The faucet was loose and barely functioning. 3. The bell captain arranged a private taxi and got a cut. I expected him to make some money but wasn't prepared that it would be a private car. There was one more middle man, who was in the car till somewhere in town, got out of the car and collected some money from the driver. I observed money changing hands twice. 4. Breakfast wasn't continental, but had a choice of either omlette or sandwitch. It was close to the closing time, but here was still 20 min and no coffee.
Stayed 1 night in May 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No AC, no water, dirty and nothing was good in that hotel
Stayed 1 night in May 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
Das Frühstück war furchbar, am Wochenende wurde ein Sandwich fertig vor die Nase gestellt, Wochentags gab es ein größeres Buffet. Die Auswahl war nicht einladend, hinterher war mir schlecht. Der Kaffe war lauwarm. Das Zimmer in Ordnung, die dreckigen Handtücher wurden nur einmal gewechselt, ansonsten mit der sauberen Seite sichtbar hingegangen. Eine gute Auskunft bekam ich nur von einer Rezeptionistin. Der Rest war nicht hilfreich.
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Amenities
Etwas schmuddelig, kaltes Duschwasser, alte Sanitäranlage
Stayed 1 night in Oct 2019

10/10 Excellent

moira mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Linda estadis
Paramos por una noche la habitación amplia y cómodo excelente limpieza y el personal muy amable
Stayed 1 night in Sep 2019

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Nov 2018

10/10 Excellent

Renée

Liked: Staff & service, property conditions & facilities, room comfort
Verkligen nöjd med vistelsen. Serviceminded personal och ett trevligt hotell att bo på!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre delabres, salle de bain imonde, chasse d eau casses, douche casses, porte casses, draps sales et trouee..je pense que nous avons eu droit a la chambre speciale pour les sites de reservations en ligne..et le pire, c est que la standardiste ne comprenait pourquoi on voulait change de chambre...bizarement la 2eme ete bien mieux et propre. Je me suis demandes si ce n etait pas une blague au debut. Hotel consternant Imcomprehensible qu il soit sur votre site.
Stayed 1 night in Jan 2018

2/10 Terrible

Tatiana , Costa Rica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Un hotel sucio y abandonado.
Un hotel en el que encontramos mucha basura vieja debajo de la cama, pisos sucios y estructura abandonada. Jamas volveria a el, ni mucho menos lo recomendaria.
Stayed 2 nights in Nov 2017

4/10 Poor

Ole

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Adail Gomes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é bem simples. O único inconveniente foi no chuveiro, não esquentava...
Stayed 1 night in Oct 2017

6/10 Okay

Leroy B.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff.
Stayed 1 night in Aug 2017

4/10 Poor

JOHN

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort