PARKZOO Xiangyuan Hotel West Lake Hangzhou

4.0 star property
Hangzhou hotel in Gongshu with fitness centre and 24-hour business centre

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January 2025

Photo gallery for PARKZOO Xiangyuan Hotel West Lake Hangzhou

Exterior
Minibar, in-room safe, desk, blackout curtains
Fitness facility
Deluxe Suite, City View | Minibar, in-room safe, desk, blackout curtains
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Gym
    Gym
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available

Room options

Available filters for rooms
Showing 15 of 15 rooms

Basic Double Room, City View

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Electric kettle
Coffee/tea maker
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, City View

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Electric kettle
Coffee/tea maker
  • 70 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Basic Twin Room, City View

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Electric kettle
Coffee/tea maker
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

Executive Double Room, City View

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Electric kettle
Coffee/tea maker
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Pet-Friendly Love Room

  • Sleeps 2
  • 1 Queen Bed

Family Friendly Room

  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed

Elegant Twin Room

  • Sleeps 2
  • 2 Single Beds

Family Friendly Suite

  • Sleeps 2
  • 1 Single Bunk Bed and 1 Queen Bed

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

Executive Business Double Room

  • Sleeps 2
  • 1 Queen Bed

Executive Suite

  • Sleeps 2
  • 1 Queen Bed

Parkzoo Suite

  • Sleeps 2
  • 1 King Bed

Executive Room (2 beds)

  • Sleeps 2
  • 2 Single Beds

Elegant Suite

  • Sleeps 2
  • 1 Queen Bed

Queen Room

  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
No.491 Moganshan Road, Hangzhou, Zhejiang, 310005

What's nearby

  • Wulin Square - 3 min drive - 2.9 km
  • Hangzhou Tower Shopping Mall - 4 min drive - 3.0 km
  • West Lake - 4 min drive - 3.5 km
  • Zhejiang University Yuquan Campus - 4 min drive - 4.4 km
  • Hangzhou China Silk Town - 5 min drive - 3.8 km

Getting around

  • Shentangqiao Station - 9 min walk
  • East Railway Station (East Square) Station - 17 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 37 min drive

Restaurants

  • ‪吉祥日本料理 - ‬5 min walk
  • ‪杭州香园饭店 - ‬1 min walk
  • ‪新开元大酒店 - ‬1 min walk
  • ‪两岸咖啡 - ‬4 min walk
  • ‪西岛咖啡 - ‬3 min walk

About this property

PARKZOO Xiangyuan Hotel West Lake Hangzhou

Upscale hotel near West Lake
At PARKZOO Xiangyuan Hotel West Lake Hangzhou, you can look forward to a coffee shop/cafe, dry cleaning/laundry services and a gym. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), an electric car charging station and express check-out
  • Express check-in, a 24-hour front desk and tour/ticket information
Room features
All 251 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as late-night room service and free WiFi.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Wardrobes/cupboards, children's slippers and electric kettles

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 98 for adults and CNY 98 for children
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (3,767 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed
Food and water bowls are available

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 98 for adults and from CNY 98 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

PARKZOO Hotel Xiangyuan
PARKZOO Xiangyuan Hangzhou
PARKZOO Xiangyuan
Hotel PARKZOO Hotel Xiangyuan Hangzhou Hangzhou
Hangzhou PARKZOO Hotel Xiangyuan Hangzhou Hotel
Hotel PARKZOO Hotel Xiangyuan Hangzhou
PARKZOO Hotel Xiangyuan Hangzhou Hangzhou
PARKZOO Hotel Xiangyuan Hangzhou
PARKZOO Xiangyuan Hotel West Lake Hangzhou Hotel
PARKZOO Xiangyuan Hotel West Lake Hangzhou Hangzhou
PARKZOO Xiangyuan Hotel West Lake Hangzhou Hotel Hangzhou

Frequently asked questions

Is PARKZOO Xiangyuan Hotel West Lake Hangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at PARKZOO Xiangyuan Hotel West Lake Hangzhou?

Self-parking is free at this property.

What time is check-in at PARKZOO Xiangyuan Hotel West Lake Hangzhou?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at PARKZOO Xiangyuan Hotel West Lake Hangzhou?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is PARKZOO Xiangyuan Hotel West Lake Hangzhou located?

Located in Gongshu, this hotel is 1.2 mi (2 km) from Wulinmen Wharf and 2.2 mi (3.5 km) from West Lake. Westlake Culture Plaza and Zhejiang Museum of Natural History are also within 2 miles (3 km). Shentangqiao Station is 9 minutes by foot and Chaowang Road Station is 13 minutes.

PARKZOO Xiangyuan Hotel West Lake Hangzhou Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 2 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

5.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Sunny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很有設計感的飯店,值得再訂
Stayed 1 night in Jul 2019

2/10 Terrible

DanielYue, Hong Kong

Business traveller, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
no coffee can be provided within hotel. no tea spoon in room.
Stayed 1 night in Apr 2019