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"Prefect for the price! They asked for a deposit which I find a bit weird "

"I booked for Christmas to be close to a sick relative and was pleasantly surprised by how great the communication was before arrival. They offered me a complimentary upgrade which was overly appreciated! On arrival, check in was easy - there is 24 hour security. Lovely property, clean big rooms and had everything could need. Much preferred over a hotel. My only issue was the location of Kilburn isn’t great however it does have great tube access to central. "

"The location was great, walking distance to everything. The property is clean but little bit old, and we had an incident with one of the rooms that we booked plus the terrible communication between us and the staff that made us really unhappy. Also the bed is too small."

"Everything went according to plan.The only negative comment we have was the litter in the street but the whole of London was grubby. This is not helped by large numbers of dogs using christmas displays and planters as a toilet.We hope to stay again at this property.Friendly staff."

"Really good value for money! Very conveniently located with very good public transport links to central London. EV chargers in the car park actually do work once you look for name on the wallbox, not the location on the app (as they don’t exist there). We will certainly use this premises in the future again. Cleanliness in the car park and surroundings of the property was initially not great, however it was cleaned up after a few days, guess it was related to Christmas absences of staff. "

"Great space for a family of four. Bedrooms and bathrooms were great, especially the towels. They didn't have the fridge outlet turned on so our food the first day went bad. And the two chairs in the living room were the most uncomfortable chairs I've ever sat in. But both those are a little nit-picky. 4.5 stars out of 5 and I would stay again."

"The front desk could be a little kinder. Lady behind the front desk was not welcoming."

"Great central location, although it did mean the road sweepers made noise at about 4am."

"This property had amazing views and was really accessible. Able to walk to many shops and/or restaurants. There is paid parking not too far. Busses are alwaya going, though! "

"This hotel added a great deal of charm to a London visit. "

"Perfect little stay"

"Very good room for one bit too small for more than one. Lower ground rooms have no view and don’t get any sunlight. Very nice location close to shops, underground and parks!"