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"Customer service is good "

"We used Villa de Brome as a staging area for skiing at nearby Bromont. The price was spectacular; going early in the week assured us a quiet space with only one or two other guests (we were advised weekends can get busier). The room exactly as advertised; the beds comfy and the space was clean. The shower / toilet in the middle of the room (don't worry - its enclosed with a door) is a bit quirky, but doesn't throw you off. The room is not setup for lounging but the rest of the villa more than satisfies on that dimension. The basement has a lovely fireplace, the couches are very comfortable. Our hosts (Krystel and Richard) were more than hospitable; setting up a fire for us on two of the three nights we stayed. Their kindness was on display when we tried to setup a fire of our own (don't do that!!) ; and we smoked out the basement - they were kind, friendly and gracious - and fixed our mistake. They were kind enough to afford us an extended checkout when our flight was cancelled and we could use the extra sleep. There are ample spaces to relax, the kitchen is all you could ask for, and the rural setting is perfect for calm. We were able to go for an evening run from the Villa; no cars in the area, the Lake is lovely (even if frozen). a 10-15 min drive from Bromont (if you're skiing); and a 10 min drive from an excellent Brewery (Knowlton). A great spot; would be very happy to return. Couldn't be happier with the hosts. "

"Room was clean and exactly what we expected. Reception person was very friendly and explained details. What was unexpected was the wonderful breakfast that was included next morning. I had the 3 egg omelette (was gluten free), fresh fruit and breakfast potatoes with GF bread and what seemed like homemade raspberry jam. Worth the $20 for quality if your packaged doesn't include breakfast. There is free tea and Nespresso and there's a boutique store that's was like a mini cafe with gourmet items. Tried the feta samosa and GF dessert and it was wonderful. Very satisified with our stay and will return if in area. "

"Beautiful lakefront property. Very central for mountain activities."

"My family enjoyed a great SISO ski experience here."

"Stellar property with wonderful staff. Great location. Would definitely stay here again. "

"The matress was not good , hard 😔"

"A good basic hotel/motel, clean and tidy. Very good for the price - pretty basic though, so not recommended if you want some luxury. No kettle in room, but I used the coffee maker to get hot water. Also the bath plug didn't work in bathroom so I had a shower instead, a minor point but a bit annoying. "

"Nous sommes arriver après les heures d'ouverture et les instructions pour accéder à notre chambres étaient simple et efficace. Je recommande vraiment!! 10/10"