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Phoenician Resort

4.0 star property
Indulge in a resort experience that combines leisure activities with easy access to shopping centers.

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Photo gallery for Phoenician Resort

Property grounds
Aerial view
Indoor pool, outdoor pool, pool loungers
Apartment, 1 Bedroom | Room amenity
Apartment, 1 Bedroom | Balcony
Experience the vibrant atmosphere of Phoenician Resort, near Gold Coast Convention and Exhibition Centre and Pacific Fair Shopping Centre. Enjoy an indoor pool, outdoor pool with sun loungers, a garden for relaxation, dry cleaning/laundry services for convenience, health club to stay fit and arcade/game room for family fun. With free in-room WiFi and helpful staff on hand to assist you.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Housekeeping
  • Washer
  • Gym
  • Barbecue grill

Room options

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Showing 4 of 4 rooms

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 0-inch LCD TV with cable channels, TV, DVD player

Apartment, 2 Bedrooms

Highlights

Balcony or patio
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 106 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | In-room safe, individually furnished, iron/ironing board, free WiFi

Apartment, 1 Bedroom

Highlights

Balcony or patio
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 73 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Two-Bedroom Apartment

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

One-Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed

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About the area

Map
24-26 Queensland Avenue, Broadbeach, QLD, 4218

What's nearby

  • The Oasis - 3 min walk
  • Gold Coast Convention and Exhibition Centre - 5 min walk
  • The Star Gold Coast - 7 min walk
  • Pacific Fair Shopping Centre - 12 min walk
  • Cavill Avenue - 4 min drive

Getting around

  • Varsity Lakes Station - 12 min drive
  • Broadbeach South Light Rail Station - 13 min walk
  • Gold Coast, QLD (OOL-Coolangatta) - 19 min drive

Restaurants

  • ‪Double Zero - ‬2 min walk
  • ‪Koi Dining & Lounge Bar - ‬2 min walk
  • ‪Boonchu Thai Food - ‬2 min walk
  • ‪O Me Ly Vietnamese Restaurant & Cafe - ‬1 min walk
  • ‪Maggie Choo - ‬2 min walk

About this property

Phoenician Resort

Family-friendly Gold Coast aparthotel in Broadbeach with free parking
This smoke-free aparthotel features an indoor pool, an outdoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, Access to hot tub and a children's pool. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a washer/dryer and an electric kettle, while an LCD TV with cable channels and a DVD player provide a bit of entertainment.
Phoenician Resort offers 80 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies or patios. This individually furnished accommodation includes dining tables. LCD televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Indoor pool
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Spa tub

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's books
  • Children's pool
  • Children's toys

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 20 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 0-inch LCD TV with cable channels
  • DVD player
  • Games

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city centre

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Health club
  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 80 units
  • 9 floors
  • Built in 1997
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 20.00 per night.
Cots (infant beds) are available for AUD 15.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 20.00 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned

Property is also known as

Phoenician Broadbeach
Phoenician Resort Broadbeach
Phoenician Resort - Broadbeach Gold Coast
Mantra Phoenician Hotel Broadbeach
Mantra Phoenician- Broadbeach Hotel Broadbeach
Phoenician Resort Aparthotel
Phoenician Resort Broadbeach
Phoenician Resort Aparthotel Broadbeach

Frequently asked questions

Does Phoenician Resort have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

Is Phoenician Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Phoenician Resort?

Self-parking is free at this property.

What time is check-in at Phoenician Resort?

Check-in start time: 2 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Phoenician Resort?

Checkout is at 10 AM.

Where is Phoenician Resort located?

This family-friendly Gold Coast aparthotel is located near the beach, within a 5-minute walk of The Oasis and Gold Coast Convention and Exhibition Centre. The Star Gold Coast and Pacific Fair Shopping Centre are also within 15 minutes. Broadbeach South Light Rail Station is 13 minutes by foot and Florida Gardens station is 17 minutes.

Phoenician Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 559 out of 1068 reviews
Rating 8 - Good. 378 out of 1068 reviews
Rating 6 - Okay. 96 out of 1068 reviews
Rating 4 - Poor. 24 out of 1068 reviews
Rating 2 - Terrible. 11 out of 1068 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shazlin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved our stay! Will be back again
Stayed 3 nights in Jan 2025

10/10 Excellent

Sharna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, safe and secure especially after hours. The apartment was clean and well fitted out with excellent air-conditioning and plenty of room on the balcony. We were within easy walking distance to shops, restaurants a supermarket and the beach. A 2 minute walk to the tram and 600m from the Casino.
Stayed 4 nights in Jan 2025

10/10 Excellent

Renae

Liked: Cleanliness, property conditions & facilities
Great hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Reception staff Julie on check in was wonderful and very welcoming and helpful with directions as very large property! Lady on checkout was really nice too! Didn’t catch her name. Loved the area and atmosphere! Highly recommend this property.
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Very good location with all necessary facilities on doorstep
Stayed 3 nights in Jan 2025

8/10 Good

Denise

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
All Staff were amazing to deal with. Place a little run down in certain areas but the customer service was above expected
Stayed 3 nights in Dec 2024

10/10 Excellent

Vicky

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Nov 2024

8/10 Good

Olivera

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Al

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property is in great location. Has 2 pools!! Indoor and outdoor, both heated with spa, sauna, gym etc. Large clean rooms.
Stayed 2 nights in Oct 2024

8/10 Good

Royce

Travelled with group
Liked: Cleanliness, property conditions & facilities
Rooms could do with an update as theyre showing their age
Stayed 2 nights in Oct 2024

4/10 Poor

Jane

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Apart from the location and the reception desk we would not recommend this accommodation. Problem were 1) the drains were smelly 2) to walk back into the room from outside to odour was vile 3) to walk out of the bedroom each morning the odour was vile 4) shower/bath frame was grotty 5) mould on the shower/bath tiles 6) the light over the vanity was not operational 7) the fan in the bathroom was constantly running 8) the washing machine had an odour 9) bedside light/shade was broken and the light was not operational 10) bedroom tv was not fully operation/lack of programming, even after we requested it be fixed, it was not to any standard and lacked the programnes that was showing on the main tv 11) the was not a/c in any of the lifts and to go between the basement/ground floor to level 8 it was like a sauna, that is why the sliding glass door to the balcony and the windows adjacent were left opening to take the hot air out when arriving on level 8 12) coming from the lift at basement level parking we found ourselves dry reaching with foul odour on that level 13) balcony chairs were dirty and brittle 14) there was thick green/black mould on the balcony hob with weed growth as well 15) limited toiletries were provided (soap,etc) then you had to buy your own. The smelly odour have been mentioned by previous patrons in reviews, but it seems nothing get done to make it better 11)
Stayed 5 nights in Oct 2024

8/10 Good

Brian Donald

Liked: Cleanliness, property conditions & facilities
Easy to get around
Stayed 7 nights in Oct 2024

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Even though the hotel is a bit dated the rooms are spacious and comfortable. The staff are very friendly and helpful, especially Kate) The location is simply the best, right across from a tram stop, close to restaurants, a supermarket, the beach, everything
Stayed 11 nights in Oct 2024

10/10 Excellent

Colleen, Oyster Bay

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great weekend
Stayed 3 nights in Oct 2024

8/10 Good

Aimee, West End

Travelled with family
Liked: Cleanliness
Location is amazing, it is an older property so it is a lot larger than more newer builds. Unit had everything we needed, a few maintenance issues lights in kitchen needed changing and shower door came off mid shower but front desk very receptive to getting issues resolved. Will definitely be back sometime soon
Stayed 3 nights in Oct 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendlly, assisting above and beyond. Event location amazing. Recommend anyone stay - facilities great, location great. All guest have a smile 😀
Stayed 3 nights in Oct 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room and great location
Stayed 3 nights in Oct 2024

6/10 Okay

Ashlea

Travelled with partner
Liked: Cleanliness
Room had a very poor design. Property looking tired. Lovely staff.
Stayed 3 nights in Oct 2024

6/10 Okay

Dennis

Travelled with partner
Central position in Broadbeach
Stayed 10 nights in Oct 2024

8/10 Good

Zina

Liked: Property conditions & facilities
Proximity to shops dining and Casino
Stayed 4 nights in Oct 2024

4/10 Poor

Benjamin

Disliked: Cleanliness
Stayed 3 nights in Oct 2024

8/10 Good

Diana

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The property was in an excellent location for the conference i was attending at the GCConference Centre.
Stayed 3 nights in Oct 2024

10/10 Excellent

Madeleine

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Fiona

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It to as clean and accessible to everything
Stayed 4 nights in Oct 2024