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Jazz Hotel Penang

3.5 star property
Family-friendly hotel with fitness centre and 24-hour front desk

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Jazz Hotel Penang

Outdoor pool, pool umbrellas, pool loungers
Front of property
Premium bedding, minibar, in-room safe, desk
Daily cooked-to-order breakfast (MYR 50 per person)
Breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Gym
    Gym
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Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Superior Room, 1 King Bed, Non Smoking, Sea View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking, Sea View

Highlights

Air conditioning
Smart TV
Blackout curtains
Premium bedding
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Quadruple Room

Premium bedding, minibar, in-room safe, desk

Basic Quadruple Room

Highlights

Air conditioning
Smart TV
Blackout curtains
Premium bedding
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 5
  • 2 King Beds OR 1 Single Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

Highlights

Air conditioning
Smart TV
Blackout curtains
Premium bedding
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Single Bed OR 1 King Bed

View all photos for Premier Twin Room

Premium bedding, minibar, in-room safe, desk

Premier Twin Room

Highlights

Air conditioning
Smart TV
Blackout curtains
Premium bedding
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Single Bed OR 1 King Bed

View all photos for Premier Double Room

Premium bedding, minibar, in-room safe, desk

Premier Double Room

Highlights

Air conditioning
Smart TV
Blackout curtains
Premium bedding
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Executive Room

49-inch Smart TV with digital channels, TV

Executive Room

Highlights

Air conditioning
Smart TV
Blackout curtains
Premium bedding
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Quadruple Room

Comfort Quadruple Room | Premium bedding, minibar, in-room safe, desk

Comfort Quadruple Room

Highlights

Air conditioning
Smart TV
Blackout curtains
Premium bedding
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 5
  • 2 Single Beds OR 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

Highlights

Air conditioning
Smart TV
Blackout curtains
Premium bedding
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Comfort Quadruple Room

Premium bedding, minibar, in-room safe, desk

Comfort Quadruple Room

  • Sleeps 5
  • 1 King Bed OR 2 Single Beds

View all photos for Jazz Suite King

Premium bedding, minibar, in-room safe, desk

Jazz Suite King

  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Premier twin Room

Premium bedding, minibar, in-room safe, desk

Premier twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Quadruple Room

Premium bedding, minibar, in-room safe, desk

Basic Quadruple Room

  • Sleeps 5
  • 1 Single Bed OR 2 King Beds

View all photos for Deluxe king Room

Premium bedding, minibar, in-room safe, desk

Deluxe king Room

  • Sleeps 2
  • 1 King Bed

View all photos for Jazz Suite Twin

Premium bedding, minibar, in-room safe, desk

Jazz Suite Twin

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premier king Room

Premium bedding, minibar, in-room safe, desk

Premier king Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Premium bedding, minibar, in-room safe, desk

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

  • Sleeps 2
  • 1 King Bed

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About the area

Map
No 1, Jalan Seri Tanjung Pinang 1, Tanjung Tokong, George Town, Penang, 10470

What's nearby

  • Straits Quay Mall - 5 min walk
  • Gurney Drive - 3 min drive
  • Gurney Plaza - 4 min drive
  • Arulmigu Balathandayuthapani Temple - 6 min drive
  • KOMTAR - 8 min drive

Getting around

  • Penang Sentral - 41 min drive
  • Penang (PEN-Penang Intl.) - 39 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪The Coffee Bean & Tea Leaf - ‬7 min walk
  • ‪Zus Coffee - ‬8 min walk
  • ‪Jazz Feast - ‬2 min walk
  • ‪Love A Loaf Bakery & Cafe - ‬6 min walk

About this property

Jazz Hotel Penang

Family-friendly hotel near Gurney Drive
A corner/local shop, a coffee shop/cafe and dry cleaning/laundry services are just a few of the amenities provided at Jazz Hotel Penang. The on-site international cuisine restaurant, Jazz Feast, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and babysitting (surcharge)
  • Multilingual staff, a lift and a porter/bellboy
  • 3 meeting rooms, a reception hall and luggage storage
  • Guest reviews speak highly of the first-rate property condition
Room features
All 255 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Rainfall showers, deep-soaking baths and bidets
  • 49-inch Smart TVs with digital channels
  • Daily housekeeping, desks and phones

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 10 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: MYR 50 for adults and MYR 28 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jazz Feast
  • Kitano @ Jazz
  • String and Sax

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 30 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 110 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per accommodation, per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MYR 50 for adults and from MYR 28 for children
  • Self-parking fee: MYR 10 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: MYR 110 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Jazz Hotel Penang Tanjung Bungah
Jazz Penang
Jazz Hotel Penang George Town
Jazz Penang George Town
Jazz Hotel Penang Hotel
Jazz Hotel Penang George Town
Jazz Hotel Penang Hotel George Town

Frequently asked questions

Does Jazz Hotel Penang have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Jazz Hotel Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jazz Hotel Penang?

Self-parking is available for MYR 10 per day.

What time is check-in at Jazz Hotel Penang?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Jazz Hotel Penang?

Checkout is at noon. Late checkout is available for a fee.

Where is Jazz Hotel Penang located?

This family-friendly George Town hotel is within a 15-minute walk of Straits Quay Mall and Penang Avatar Secret Garden. Gurney Drive is 1.6 mi (2.6 km) away.

Jazz Hotel Penang Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 66 out of 116 reviews" "
Rating 8 - Good. 36 out of 116 reviews" "
Rating 6 - Okay. 13 out of 116 reviews" "
Rating 4 - Poor. 0 out of 116 reviews" "
Rating 2 - Terrible. 1 out of 116 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kin Peng

Liked: Cleanliness, staff & service, property conditions & facilities
Good product & service. Cool vibes all round.
Stayed 2 nights in Sep 2024

6/10 Okay

che on

Stayed 4 nights in May 2024

10/10 Excellent

Harry, Fredericksburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attractive high rise with a great view of the sea. Very safe area, close to a marina with many dining options
Stayed 3 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in a great location with very attentive staff. Highly recommended
Stayed 1 night in Jan 2024

8/10 Good

Gina

Stayed 1 night in Jan 2024

10/10 Excellent

Mian Mohsin, Lahore

Stayed 1 night in Nov 2023

8/10 Good

Adnan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location & nice view
Stayed 2 nights in Sep 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location across the street from mall with large food court, pharmacy, shops, etc. Also easy walking to waterfront and Straits Quay marina, food and shops. The hotel offered a very good breakfast buffet and made to order omelets and other offerings.
Stayed 2 nights in Apr 2023

8/10 Good

Chi

Liked: Cleanliness, staff & service
Nice and kind staff, clean but gym needs air conditioning
Stayed 4 nights in Apr 2023

10/10 Excellent

Kent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious and clean. Staff are friendly, helpful.
Stayed 3 nights in Apr 2023

10/10 Excellent

Verified traveller

Stayed 6 nights in Mar 2020

6/10 Okay

IAN

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Returning Guests Not given Due Recognition
We are Returning Guests and return on an almost monthly basis. My Wife was really upset when we were not given our usual room, but instead were given a room facing a block of flats (Therefore Compromising our Privacy) even though I had paid for a Suite Room. We had had a bad experience at such a room, so my wife was pretty unhappy! The Duty Manager then acted like he was doing us the biggest favour hen he gave us a same type of room we usually paid for, but charged us MYR 100 per night. Shameful treatment for returning guests! I was also denied a later checkout and they wanted to charge me again for this, so I just checked out at 9 30 a.m.instead of the requested 2 p/m/ which caused me and my Wife much Inconvenience. Not so happy with them this time...
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Jazz hotel is spacious and it's fairly new! It comes w bathtub! However, tbe location wasn't fantastic as it require 15mim drive to Georgetown and there's nothing nearby except for a super old mall just opposite. Jazz hotel itself has pharmacy and happy mart which makes things convenient for us to get our necessities. Housekeeping wasn't with standard. Some days they change towel for you, some days they don't. They don't even replace toilet rolls! We have to ask for it.
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD AND ENJOY WE WILL BACK AGAIN , GOOD GOOD GOOD
Stayed 3 nights in Jan 2020

8/10 Good

Mustafa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel ,clean and comfortable, No wide variety of food.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is new, clean, simple. Convenient to supermarket tesco. Foods not fresh, a few of us had diarrhea. Swimming pool water needs regular cleaning. My body itch after the swim. overall is good and only it is away from town.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking for hotel guests in first few floor
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staffs are friendly and good service. 👍 However, the phone in the room is not functioning and I can’t make call to the receptions or housekeeping when I need something. Also, hotel should provide more tv programmes / channels for us to staying in the hotel for few nights.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall pleasant stay, but breakfast spread do not impress me.
Stayed 1 night in Dec 2019

10/10 Excellent

Gary, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is helpful and hotel cleaniness is tiptop..Location is just 15mins drive to Gurney Paragon (Grab = RM15), just opp.Tesco.
Stayed 4 nights in Dec 2019

6/10 Okay

Junfook

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Kids feel disappointed with swimming pool
Overall as below: 1) Front desk service are super good. 2) Room are comfort and clean except bathroom design which waste water flow are not in good condition. 3) swimming pool are ; - size just nice - depth too shallow - water with many dirt/ particles
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019