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"Very friendly staff when we arrived!"

"Got stuck in a room that was a meeting room suite, which was fine—except that I was on a sofa bed :-("

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"The person checking us in was AMAZING! I believe her name was Jackie, but I was exhausted when we arrived after delayed and missed flight connections. I mentioned in passing we had no clean clothes, and she immediately let us know about the free laundry facility and provided a detergent package and laundry sheet. She also sent up a robe and slippers. Truly excellent service. All with an infectious smile to boot! "

"This trip was our proposal weekend. I was, of course, incredibly nervous about timing everything so that I could propose before we got into our room, especially since I was planning to do it off-site and I knew once we were checked in we would spend the day enjoying the Gaylord's amenities. Fortunately for us, the front desk team were incredible co-conspirators. They helped me coordinate the day, gave us a complimentary upgrade, and sent us a free bottle of champagne and desserts. After I proposed, the team went even further above and beyond my expectations by sending up a card all of them had signed for us. That little gesture means so much to me and my fiancee. We will definitely be back."

"Great place to stay, staff is super friendly!"

"The staff were outstanding and the rooms were clean."

"Pleasant staff"

"Went for a family emergency check in was amazing, breakfast was amazing but over the hotel needs a little update. "