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"Breakfast buffet was very good. Appreciated having a small sofa in our room. One small issue was the sliding door to bathroom, when slid open, went over the electric switch. Bumped and needed to push out on the door to get it open. Really appreciated that we arrived the night before hurricane Helene hit the area, with a booked two night stay, and there was zero hassle cancelling the 2nd night so we could leave the area. Much appreciated! "

"This review is based on the visit during the tragic events of Hurricane Helene. I can not compliment the staff enough on their professionalism and caring nature. GM Rufus and his talented and dedicated team did a spectacular job keeping us accommodated and comfortable all with the fact that there was no electricity and water. Amazing and caring staff from top to bottom. Great people. They consistently checked on us and asked if we needed anything and went to the major extreme to do as much as humanly possible. I was shocked to see everyone not only show up for work at all, but to be dedicated to their job all while they were suffering personally. The building is immaculate, the breakfast was larger with more variety than most, and that’s including during the crisis. If I could give 10 stars I would. Next visit to Asheville, I know where I’m staying. Bless you all and you are in our prayers."

"I like that the rooms are always well stocked and clean. Don’t like the noise level from the traffic but I manage when I stay here. "