Located in Fes, Palais Al Firdaous is in the business district. Blue Gate and Nejjarin Fondouk are local landmarks, and the area's natural beauty can be seen at Parc Jnane Sbile and Atlas Garden. Travelling with kids? Consider Fondouk Tsetouanien and Fes Country Club. Take the opportunity to explore the area for outdoor excitement like horse riding and other activities like skiing.
Luxury family-friendly hotel located in Fes El Bali
Located close to Blue Gate, Palais Al Firdaous provides a free breakfast buffet, a free food/drink shopping service and a free daily manager's reception. For some rest and relaxation, visit the sauna. Free WiFi in public areas is available to all guests, along with a rooftop terrace and a coffee shop/cafe.
You'll also enjoy perks such as:
10 indoor pools with sunloungers
A round-trip airport shuttle (surcharge), babysitting (surcharge) and a gift shop
Smoke-free property, concierge services and coffee/tea in reception
A banquet hall, tour/ticket information and luggage storage
Room features
All guest rooms are individually furnished, and boast comforts, such as private plunge pools and 24-hour room service, in addition to perks, such as premium bedding and pillow menus.
More amenities include:
Hypo-allergenic bedding, memory foam beds and down duvets
11 bathrooms with bidets and shower/bath combinations
40-inch flat-screen TVs with satellite channels
Separate sitting areas, separate dining areas and fridges
Languages
Arabic, English, French, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transport
Offsite parking available (MAD 10 per day)
24-hour return airport shuttle on request for a surcharge
Area shuttle (surcharge)
Food and drink
Free buffet breakfast available daily 6:30 AM to 11:00 AM
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Free daily manager's reception
Hosted evening meal available daily for a fee of MAD 20; reservation required
Snack bar/deli
Things to do
10 indoor pools
24-hour pool access
Library
Sauna
Ski passes
TV in common areas
Family friendly
10 indoor pools
In-room babysitting
In-room refrigerator
Laundry facilities
Living room
Private in-room plunge pool
Rollaway/extra bed (surcharge)
Separate in-room dining area
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Gift shop/newsstand
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Free grocery shopping service
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
Computer station
Meeting rooms
Outdoors
Garden
Pool loungers
Rooftop terrace
Spa
Couples treatment rooms
Spa treatment rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 steps to reach entrance
Doorbell and phone notification
Pool hoist on site
Sign language-capable staff
Tile flooring in room
Upper floors accessible by stairs only
Visual alarms in hallways
Well-lit path to entrance
Wheelchairs on site
More
2 floors
Ballroom
Banquet hall
Building
Built in 1700
Fireplace in lobby
Reception hall
Smoke-free property
Traditional architecture
Room amenities
Bedroom
Blackout drapes
Down comforter
Hypo-allergenic bedding
Memory foam mattress
Pillow menu
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
11 bathrooms
Bidet
Dressing gowns
Free toiletries
Hair dryer on request
Shower/bathtub combination
Slippers
Towels
Entertainment
40-inch flat-screen TV with satellite channels
Private plunge pool
Food and drink
24-hour room service
Electric kettle
Free bottled water
Minibar
Refrigerator
Separate dining area
More
Air conditioning (climate-controlled)
Desk
Individual decor
Individual furnishings
Laptop workspace
Living room
Phone
Safe
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: noon; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MAD 150.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: MAD 75 per person (return)
Airport shuttle fee per child: MAD 75 (return), (from 3 to 6 years old)
Nearby parking fee: MAD 10 per day (984 ft away)
Rollaway beds are available for an additional fee
Hosted evening meal: MAD 20
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit and window guards
We should mention
This property does not have any lifts
24-hour pool access
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Palais Al Firdaous
Palais Al Firdaous Fes
Palais Al Firdaous Hotel
Palais Al Firdaous Hotel Fes
Palais Al Firdaous Fes
Palais Al Firdaous Hotel
Palais Al Firdaous Hotel Fes
Frequently asked questions
Does Palais Al Firdaous have a pool?
Yes, this property has 10 Indoor pools. Pool access is available 24 hours a day.
How much does it cost to stay at Palais Al Firdaous?
As of 28 Jun 2024, prices found for a 1-night stay for 2 adults at Palais Al Firdaous on 11 Jul 2024 start from ₹4,798.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Palais Al Firdaous pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Palais Al Firdaous?
Check-in start time: noon; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Palais Al Firdaous?
Checkout is at noon.
Does Palais Al Firdaous provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of MAD 75 per person applies.
Where is Palais Al Firdaous located?
This family-friendly Fes hotel is located in the historical district, within 1 mi (2 km) of Bab Guissa and Blue Gate. Henna Souk and Souk El Attarine are also within 10 minutes.
Palais Al Firdaous Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We visited Fes for two nights in April and found these accommodations more than adequate for our family weekend holiday. The desk, cleaning, and service staff were exceptional. The riad is beautiful and the decor charming, though it is a bit dark with an enclosed courtyard outside the rooms. The "pool" is actually more like a fountain in the main courtyard and it was empty during our April stay. The traditional Moroccan breakfast was delicious. The location is within five minutes of a main gate and parking; a big plus in a city like Fes.
The riad is stunning - it felt more like a homestay than a hotel in ways and we were a bit far out but you still get great value for your money - the room we stayed in (Yasmine) was very spacious and split over 2 floors - not very polished but loads of character to the place. Its a big mish mash of antiques and traditional moroccan home decor. If I visit fez again I would stay closer to the Bab Baljoud area as the riad is in a bit more of a local area - some people might love this but it can be hard to find your way back in the dark and a bit quiet. The main courtyard is a bit dark and damp with no natural light coming but there is a small pretty outside area with a feature pool. The staff were so attentive and the breakfast was great! :)
Nous sommes arrivés, plus de chambres malgré réservation et confirmation du séjour une semaine avant arrivée. On nous a amené dans un autre riad en plus garantissant une qualité de service equialente, ce qui etait loin d'être le cas