Fama Centre

The sandy bottom pool was nice. The room was spacious. However, when I initially entered my room, there were missing items from the fridge and unbeknownst to me, 2 bottles of water. I didn’t think anything of it until these items were refilled by housekeeping 2 days later. I immediately called the customer care number to explain what happened and because I knew I’d be charged for these items for which I didn’t consume. That person at the time said I hadn’t been charged. However, when I checked out, those items were on my bill from the room. I explained to the person behind the desk the whole story so he didn’t charge me, yet. I’m waiting for my refund for the $100 per night for 4 nights to land in my account without any deductions. So we’ll see. Furthermore, housekeeping sucked. The room was dirty, the mirrors were dirty, I didn’t have any hand towels the first day and they didn’t replace any wash cloths after I had used them to dry my hands since I didn’t have any hand towels. I feel like that room hadn’t been checked at all before I moved in it due to the fact that those items were missing. IE: the beverages, 2 bottles of water, 1 nip and a can of seltzer. Also, the hand towels. I’m not a stupid person. That room was neglected and it’s housekeepings responsibility. Maybe you should check on your employees more. Lastly, I better not be charged for those beverages for which I NEVER CONSUMED.

Loved our stay and pleasantly surprised with a free upgrade to a two bedroom suite. Definitely would pay and stay in the suite the next time I’m in Vegas.

Very nice hotel. Highly recommend. Kid friendly