4/10 Poor
Ellen
Travelled with group
24 Jan 2025
Disliked: Property conditions & facilities
The staff was friendly, and the room was cleanish, the property was clearly not maintained. Peeling wallpaper, broken/missing ice machines, See where they just painted over peeling paint and missing fixtures. The entire hotel smelled of pot to the point it made your eyes burned. I did tell the front desk upon check out and they had kicked the people out, but at that point they had been there all night smoking in the hotel. Outside the hotel had GIANT ice cicles hanging off the roof that if they fell on car could most likely killed someone.I know the harsh winter on the lake it happens, but these were massive. I was also charged a "hold" for incidentals, but they actually charged my card much more and they took the money not just held., they did correcr it after 2 phone calls.
Ellen
Stayed 1 night in Jan 2025