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"Clean, spacious room, comfortable bed, pleasant and helpful staff, plenty of elevators and they work, large breakfast area and wide variety. "

"Always clean and fresh! Beautiful updated rooms!"

"Love this property"

"Very nice experience "

"First time in Gatlinburg for both of us, it was a blast, loved it all except the horrible congestion of traffic on the strip!"

"The room was nice, however we did find a bug in the room once we returned from being out all day. The hotel in general was very nice, the restaurant experience was great. Unfortunately the weather caused the indoor waterpark to be closed so my daughters didnt get a chance to enjoy it. But overall awesome experience and will be back. "

"The hotel is absolutely amazing staff top notch and the rooms are incredible i would suggesting get there before checking bc parking is very high only have valet!"

"Use the valet, but parking is behind the site if you do not valet. The hotel is super clean, spacious and staff are friendly and welcoming for you to begin a grand adventure! Relax with the spa or fireplace and super nice beds, pillows and bathroom facilities. "

"We enjoyed everything about the property! Front desk staff, was very welcoming and helpful! The hotel had every accommodation you could think of! We would definitely stay there again!"