Don Faek Trip

Great location to do all your shopping at the Pratt am market and good rates

Good property in a great location. Easy walk to everywhere you want to be in Silom district. Also not far from the BTS/MRT lines. Breakfast was good and the pool area and pool bar were great. The gym wasn’t the best, but adequate enough to get in a decent workout. Room was clean with lots of space for luggage and clothes. Very good experience here and we would stay here again.

Property was nice, staff was very courteous. The problem was that I booked 2 rooms for a group that weren’t family. A girlfriend that I travel with and myself were in one room and another friend and her husband were in another room. We checked in, split off from the married couple and the desk got the rooms totally backwards and documented that I was with the man and presented me with bills upon departure with supposedly my charges with his name and room number listed. My friend and I paid cash for our charges, did not receive a receipt, then a few minutes later were given more charges for ice cream Sundays agin for his room but charged to me but these Sundays were never ordered by any of the 4 of us. We hung around a while while they tried to find the bills then presented us with charges that were not signed by any of us. After 15 minutes, they said it was ok, not to worry, no charges would be posted. After we left I got a message that myself and the man that went with us still owe a bill for “our” room! What a cluster. They would not and could not understand the confusion. I’m still trying to get copies of the charges, which amount to about $25.00 USD. The four of us stayed there 3 nights. Such a small amount to go round and round about. Other than that it was fine.

I didn't wanna complain as much and I checked in the hotel. They had a smell that I could not stop coughing and it made me sick for the three days I was there and I made a complaint about it and they apologize and he said it was gonna clean the room, but it wasn't the room. It was the vent and I found out would not stop coughing I cough so bad. I had a headache for the night. I was there. I had to leave the hotel and get another hotel room and another area. I know they under renovation are they did some renovations but the smell I can smell it coming through the bed and I stay for a day or so and then I start watching the staff. They were doing the same thing they were coughing, just like me so even other people around and I was like you can't just be me and then I was noticing it for a while and that's what made me decide to find another hotel cause it was hurting me so bad I had chest painand like I said, I had to check out and purchase another hotel and I was really disappointed in that cause I like that hotel it was just something things were not the way it used to be when I used to stay there

Amazing place with very friendly staff. The staff are very helpful and friendly. And for me to have a full apartment with living room, kitchen it's amazing for the price. I will stay there again for 10 to 14 days at a time. Although I have a booking for 10 days in January that I couldn't make it - and I couldn't cancel. And they didn't really offer anything at all to me the next time I stayed there for 11 days... so I gave them an extra $2000 for nothing and didn't even show-up... And they didn't even offer me like an extra few nights for free or anything at all for giving them free money and not even being there... So the staff is amazing, but the management might not be able to recognize a good customer who could give them business for years vs just some tourist or traveller.. .