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"Very nice colonial property. Excellent attentive staff"

"We have stayed at many hotels but the Grand Mercure may have been the best hotel experience we’ve ever had from the staff to the cleanliness of the hotel. The entire staff were extremely friendly and were willing to assist in any way they could. One of the staff member that stood out to us was Rajneesh, thank you for your assistance. We really loved this hotel and would definitely come back to stay here again. If I was able to rate the hotel higher I would."

"Food choices were better than in 5 star hotel we stayed. Welcoming staff. Would stay again "

"The hotel is amazingly decorated, with beautiful gardens and superb pool. The Jaj views are stunning. Service is more than outstanding. The only thing that didn’t work for us was the food. It wasn’t tasty. Breakfast was so so, and same was dinner."

"Great staff But property could do with an uplift Felt like 4 star property rooms Facilities were good especially the roof top area, staff around there. Vijay and his team was extremely helpful and very polite Breakfast area and the choice was great "

"Great location! Very pleasant! Awesome service! The staff was very friendly and they made sure all my needs were met. I loved the place. "

"The whole staff, from check in/out, hotel service, to dining, was absolutely amazing and incredibly respectful. "

"I stayed here 2 nights while visiting the Taj Mahal and other heritage sites. The staff were friendly and helpful, the food at the restaurant was pretty good, and my stay included breakfast (a buffet served on the bottom floor next to the in-hotel handcrafts shop). My only complaint is that the bathroom and touch surfaces in my room could have been a bit cleaner. Luckily I travel with disinfecting wipes and was able to touch up as needed. My room was on the floor under the lobby, which I thought...